Frequently Asked Questions
Dealership FAQs:
Q: Can I sell my car here even if I don't plan on buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Can I buy a car online?
A: Yes, you can use our Shop Click Drive feature on our website to complete the entire car buying process all from the comfort of home!
Q: Can I trade a car in that isn't a Chevy?
A: Yes, we accept all makes and models!
Q: What are the COVID practices like here?
A: Our customers and workers safety are our top priority, which is why we are following current CDC guidelines and protocols. Feel free to contact us for more information on current guidelines!
Q: How do I join Chevy Rewards program?
A: You can sign up for Chevy rewards right on our website! You can find our My Rewards Chevrolet page to sign up located in our navigation under our New inventory tab.
Q: What are your sales hours?
A: We are open Monday through Thursday 9 am - 8 pm, Friday 9 am - 7 pm, Saturday 9 am - 6 pm, and now Sunday 11 am - 5 pm!
Q: What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: Do you offer any special discounts?
A: Yes! We offer a rotating list of Chevy specials as well as bonus cash to teachers, college students, first responders, and military personnel. So, if you fall under one of those categories you are eligible for an extra $500 bonus cash offer to put towards a new or leased vehicle.
Q: What is the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: What is the difference between a used and certified pre-owned vehicle?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.
Q: Which vehicles are eligible for a tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Can I trade my car in even if I haven't paid it off yet?
A: Yes, you can still trade your car in even if you still have a payoff.
Q: Can I apply for financing online?
A: Yes, you can find our finance application right on our website! For more information, please contact our team.
Q: How can I schedule a test drive?
A: You can schedule a test drive using our online form or calling us directly.
Q: How can I figure out my monthly car payment?
A: You can use our online payment calculator to see what your monthly payments could be for the vehicle of your choice. You can also contact our finance team for more information!
Q: Can I lease a Chevy here?
A: Absolutely! Check out our lease specials online or contact our finance team to get started.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: Do you have cars for sale under $15K?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: Do you offer military discounts?
A: Yes! We have a Chevrolet Military Program for Active Duty members, Reservists, Veterans, National Guard Members and Retirees – including spouse and household members.
Q: Do you offer warranties?
A: Yes, we offer an Extended Limited Warranty through Chevrolet.
Q: I'd like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process you will have to go through with our finance team. Feel free to give us a call or come in to meet with our team to complete the process!
Q: I’m looking to trade in my vehicle but I’m not sure where to start. Is there someone who can help me?
A: Yes, we have a guide on the steps to trading in your vehicle right on our website. But to put it simply, you'll want to bring your vehicle in for an inspection, afterwards we will conduct research into the vehicles make, model, and year, after inspection and market research we will present you with an offer you can accept or deny. If you decide to move forward with accepting our offer our team will collect some information from you including license and registration to complete the transaction so you can get compensated!
Q: Do you offer special discounts?
A: Yes, we have many lease specials that run throughout the year. You can find them listed on our website!
Q: Do you sell used vehicles of brands other than Chevy?
A: Yes, we accept and sell used vehicles of a wide range of models and makes.
Q: How can I estimate my monthly payments before I buy a car?
A: We have a Payment Calculator feature on our website that allows you to estimate payments for your new vehicle. You can find it under the Finance tab on our website!
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: I'm looking to trade in my vehicle, do you have a tool that gives me my vehicles worth before trading it in?
A: Yes! We have a "Value My Trade" feature for this purpose on our website.
Q: Can I sell my car here even if I don't plan on buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!
Q: Can I buy a car online?
A: Yes, you can use our Shop Click Drive feature on our website to complete the entire car buying process all from the comfort of home!
Q: Can I trade a car in that isn't a Chevy?
A: Yes, we accept all makes and models!
Q: What are the COVID practices like here?
A: Our customers and workers safety are our top priority, which is why we are following current CDC guidelines and protocols. Feel free to contact us for more information on current guidelines!
Q: How do I join Chevy Rewards program?
A: You can sign up for Chevy rewards right on our website! You can find our My Rewards Chevrolet page to sign up located in our navigation under our New inventory tab.
Q: What are your sales hours?
A: We are open Monday through Thursday 9 am - 8 pm, Friday 9 am - 7 pm, Saturday 9 am - 6 pm, and now Sunday 11 am - 5 pm!
Q: What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Q: Do you offer any special discounts?
A: Yes! We offer a rotating list of Chevy specials as well as bonus cash to teachers, college students, first responders, and military personnel. So, if you fall under one of those categories you are eligible for an extra $500 bonus cash offer to put towards a new or leased vehicle.
Q: What is the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.
Q: What is the difference between a used and certified pre-owned vehicle?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.
Q: Which vehicles are eligible for a tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!
Q: I'm in the market for a new car but I'm not sure which vehicle is best for my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
Q: I don't have the best credit, can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.
Q: Can I trade my car in even if I haven't paid it off yet?
A: Yes, you can still trade your car in even if you still have a payoff.
Q: Can I apply for financing online?
A: Yes, you can find our finance application right on our website! For more information, please contact our team.
Q: How can I schedule a test drive?
A: You can schedule a test drive using our online form or calling us directly.
Q: How can I figure out my monthly car payment?
A: You can use our online payment calculator to see what your monthly payments could be for the vehicle of your choice. You can also contact our finance team for more information!
Q: Can I lease a Chevy here?
A: Absolutely! Check out our lease specials online or contact our finance team to get started.
Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: Do you have cars for sale under $15K?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!
Q: Do you offer military discounts?
A: Yes! We have a Chevrolet Military Program for Active Duty members, Reservists, Veterans, National Guard Members and Retirees – including spouse and household members.
Q: Do you offer warranties?
A: Yes, we offer an Extended Limited Warranty through Chevrolet.
Q: I'd like to buy out my leased vehicle, how do I do that?
A: There is a lease-buyout process you will have to go through with our finance team. Feel free to give us a call or come in to meet with our team to complete the process!
Q: I’m looking to trade in my vehicle but I’m not sure where to start. Is there someone who can help me?
A: Yes, we have a guide on the steps to trading in your vehicle right on our website. But to put it simply, you'll want to bring your vehicle in for an inspection, afterwards we will conduct research into the vehicles make, model, and year, after inspection and market research we will present you with an offer you can accept or deny. If you decide to move forward with accepting our offer our team will collect some information from you including license and registration to complete the transaction so you can get compensated!
Q: Do you offer special discounts?
A: Yes, we have many lease specials that run throughout the year. You can find them listed on our website!
Q: Do you sell used vehicles of brands other than Chevy?
A: Yes, we accept and sell used vehicles of a wide range of models and makes.
Q: How can I estimate my monthly payments before I buy a car?
A: We have a Payment Calculator feature on our website that allows you to estimate payments for your new vehicle. You can find it under the Finance tab on our website!
Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.
Q: I'm looking to trade in my vehicle, do you have a tool that gives me my vehicles worth before trading it in?
A: Yes! We have a "Value My Trade" feature for this purpose on our website.
| Monday | 9:00AM - 8:00PM |
| Tuesday | 9:00AM - 8:00PM |
| Wednesday | 9:00AM - 8:00PM |
| Thursday | 9:00AM - 8:00PM |
| Friday | 9:00AM - 7:00PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 6:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 6:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | Closed |
| Sunday | Closed |