Our Reviews
Kirk A|2014 Chevrolet Impala
Confirmed Service Customer
1/23/2025
Quick service, did not have to wait at my scheduled time. Well done!
1/24/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LEWIS CENTER, OH
Barbara L|2023 Buick Envision
Confirmed Service Customer
1/27/2025
Great service! Great experience!
1/29/2025
Barbara, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DUBLIN, OH
John S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/27/2025
Courteous and efficient. Austin was a professional.
1/29/2025
John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Patti F|2020 GMC Acadia
Confirmed Service Customer
1/27/2025
Very fast service and didn’t hesitate to answer any of my questions.
1/29/2025
Patti, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Melissa B|2025 Chevrolet Suburban
Confirmed Sales Customer
1/27/2025
We were treated good. We are returning customers and John Oakley sold us both our vehicles. He is easy to deal with. Polite and friendly.
JOHN OAKLEY
1/29/2025
Melissa, thank you for your kind review, we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Victor C|2025 Chevrolet Trax
Confirmed Sales Customer
1/29/2025
The sales man Franky really go far and beyond to helping me with my approved, everything was so professional but at the same time family
FRANCKY POLONE
1/30/2025
Victor, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Connie S|2017 Chevrolet Trax
Confirmed Service Customer
1/30/2025
Everyone was very nice and helpful. Very professional.
1/31/2025
Connie, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Ana G|2023 Chevrolet Equinox
Confirmed Service Customer
1/22/2025
Muy amables y rapidos
1/23/2025
Ana, ¡agradecemos mucho tu reseña positiva! No dudes en comunicarte con nosotros si hay algo más que podamos hacer.
COLUMBUS, OH
Stephen M|2019 GMC Canyon
Confirmed Service Customer
1/22/2025
Place was clean was in and out in reasonable time, staff was polite and courteous. Glad I switched my service from Ricart to here.
1/24/2025
Stephen, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
COLUMBUS, OH
Kevin F|2017 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/25/2025
Easy scheduling.
1/27/2025
Kevin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
COLUMBUS, OH
Rebeca T|2021 Chevrolet Blazer
Confirmed Service Customer
1/27/2025
Everything
1/29/2025
Rebeca, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington - Service and we hope to see you again soon!
CANAL WINCHESTER, OH
Randy L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/29/2025
As always they did a great job and I’m very satisfied.
1/30/2025
Randy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
COLUMBUS, OH
Sue W|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/30/2025
I arrived at the time of my appointment. My car was taken in for service right away and all items were finished in a very reasonable amount of time. The records were readily available as this was my first service on this car which is the fourth vehicle I have purchased from this dealership.
1/31/2025
Sue, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Christopher H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/31/2025
Alex kept me informed during the repair process.
2/3/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Deborah F|2020 Buick Encore GX
Confirmed Service Customer
1/31/2025
didn't expect it to be that expensive for an oil change
2/3/2025
Deborah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Laura S|2017 Buick Encore
Confirmed Service Customer
2/1/2025
Came in for rotation and balance of my tires on my Buick Encore. Quick and easy!!!
2/3/2025
Laura, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Daniel C|2018 Chevrolet Malibu
Confirmed Service Customer
2/1/2025
They were on time and finished ahead of schedule.
2/3/2025
Daniel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Lori B|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/1/2025
Excellent service and communication from Austin and John Oakley. Issues resolved
2/3/2025
Lori, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We hope to see you soon!
WESTERVILLE, OH
Carl L|2015 Chevrolet Equinox
Confirmed Service Customer
2/2/2025
We had appointment. Called in immediately. Staff friendly and professional.
2/4/2025
Carl, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Humayun C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
2/3/2025
I went there with appointment and they can’t do oil change because they are busy
2/4/2025
Humayun, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 795-1059 when you have a chance. Thank you, and we look forward to hearing from you.
Gahanna, OH
Renee B|2025 Chevrolet Traverse
Confirmed Sales Customer
2/4/2025
We bought a nee traverse. Everyone made it easy.
FRANCKY POLONE
2/5/2025
Renee, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARDINGTON, OH
Dan H|2018 Chevrolet Malibu
Confirmed Service Customer
2/12/2025
A1
2/13/2025
Dan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Cesar D|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
2/12/2025
Goo
2/13/2025
Cesar, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WESTERVILLE, OH
Michael V|2017 Chevrolet Traverse
Confirmed Service Customer
2/13/2025
Always courteous and informational
2/14/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
John D|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/14/2025
The actual repair, warranty work and recall work went fine and Austin did a nice job keeping me posted on progress. However, the front end frustration was so bad I will likely not be back. I called the number on the website on to set up the appointment and provided all the info. I was told to bring it Monday at 10am for the appointment. I dropped it off Sunday night. Monday morning I received a call asking what was supposed to be done with the vehicle. I gave all that info when making the appointment but nobody seemed to know. I left a message on Monday with the service needs and when I talked to Austin on Tuesday asking for an update he indicated they likely wouldn't get to it until Thursday or Friday. I asked why I had to drop it off on Monday if that was known and was told that in order to get in line for the service work they need the vehicle on the lot. Apparently you don't have the ability to schedule any tighter than that. If there were a loaner car available that would have helped but I was told those were all out with long term loans, some up to 8 months. Therefore, the rental car I had to rent thinking it would be a day or two based on the appointment turned into a 7 day rental and $600. The repairs on the vehicle were only $737. So I nearly doubled the repair cost because I was told I had to have the vehicle on the lot at 10am Monday and there was no possible way to drop it off closer to the service date. My frustration in this situation is through the roof knowing this is a simple scheduling issue. I don't have the expectation that service work is scheduled to the hour or that everything goes as planned but when I talked to someone at the dealer they confidently knew it wouldn't be looked at for another 4-5 days. If that's the case, it's ridiculous to force me to leave it on the lot and incur the cost of the rental car for that period and extremely poor customer service. I bought my new 2018 truck there and would have bought this 2020 truck there but there was none on the lot to buy at the time. This experience and the extra $600 I was forced to spend while my truck sat on your lot for an extra four days, that were not necessary, are extremely frustrating and the reason I will likely not purchase my next vehicle there or return for service.
2/18/2025
John, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Shawn Loibman at (614) 885-5301 at your earliest convenience to discuss how we can turn this experience into a positive one.
WESTERVILLE, OH
James S|2024 Chevrolet Equinox
Confirmed Service Customer
1/30/2025
A Always prompt. Respectful. Thorough
1/31/2025
James, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WESTERVILLE, OH
Harsh V|2025 Chevrolet Equinox EV
Confirmed Sales Customer
1/30/2025
Shane was great sales person.He tried to match offers with other offers i gave.He was prompt.Process was completed in an hour or so.
Shane Mauger
1/31/2025
Harsh, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
LEWIS CENTER, OH
Eric L|2024 Chevrolet Equinox EV
Confirmed Service Customer
2/3/2025
EERYTHING WAS EXCELLENT
2/4/2025
Eric, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PROSPECT, OH
Randy E|2015 Chevrolet Cruze
Confirmed Service Customer
2/3/2025
I trust them with my car
2/5/2025
Randy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
SAN DIEGO, CA
Jillian H|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2025
Austin was absolutely amazing! got to my truck in a very timely manner and was great at explaining to me exactly what they fixed. My truck won't go anywhere else....I love this dealership and repair department!!
2/12/2025
Jillian, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Albert L|2020 Chevrolet Equinox
Confirmed Service Customer
2/11/2025
Excellent service and fast
2/12/2025
Albert, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Philip S|2024 Chevrolet Equinox
Confirmed Service Customer
2/13/2025
Quick and Easy. Guys did a great job. Thanks
2/15/2025
Philip, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
WORTHINGTON, OH
Steven V|2025 Chevrolet Trax
Confirmed Sales Customer
2/18/2025
The staff there was professional, courteous, and very respectful. Especially the new car salesman, Austin. He was knowledgeable and completed my transaction with ease. All with no sales pressure and a great deal altogether. I would buy there again!!
Austin Chapman
2/19/2025
Steven, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
COLUMBUS, OH
Corina B|2024 Chevrolet Traverse Limited
Confirmed Service Customer
2/19/2025
Just went in for an oil change and tire rotation. Had a coupon for $79.99 still got charged for another item that I didn’t agree too for 59.99which was as added on to the $79.99
2/20/2025
Corina, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 795-1059 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Mark S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2025
Austin did a great job. He worked with me resolving the issue and it was fixed in a timely manner. Thank you.
2/21/2025
Mark, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
GAHANNA, OH
Leigh C|2022 Chevrolet Trax
Confirmed Service Customer
2/20/2025
Always a wonderful experience
2/21/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Alexa S|2022 Chevrolet Equinox
Confirmed Service Customer
2/21/2025
Quick and friendly ser
2/21/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Mark Wahlberg Chevrolet of Worthington - Service and we hope to see you again.
COLUMBUS, OH
Brooke G|2024 Chevrolet Tahoe
Confirmed Sales Customer
2/24/2025
Shane worked hard to find a vehicle that checked all of the boxes on must haves.
Shane Mauger
2/25/2025
Brooke, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! Until the next time we meet, take care!
OTTAWA, OH
Eddie H|2020 Chevrolet Sonic
Confirmed Service Customer
2/24/2025
From being greeted immediately, treated well and fast, cup of coffee, it was all ready to go. Couldnt be happier.
2/25/2025
Eddie, we're so happy we were able to help you out! Thank you, and have a fantastic day!
WORTHINGTON, OH
Leslie L|2018 Chevrolet Cruze
Confirmed Service Customer
2/24/2025
Fast & friendly.
2/25/2025
Leslie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Willie C|2025 Chevrolet Equinox
Confirmed Sales Customer
2/26/2025
I was well informed. Got my 3rd vehicle from J. Spivey who is Awesome man
JOHN SPIVEY
2/27/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
REYNOLDSBURG, OH
Jared H|2025 Chevrolet Traverse
Confirmed Sales Customer
2/26/2025
10/10 would buy from Mark Wahlberg Chevy again! We bought the 2025 Chevy Traverse from Andrew Hoban and he was very responsive and helpful. He was even getting us set up with price breakdowns before we even visited the dealership. Andrew was able to work with us to get the best possible price and even went above and beyond to beat out other dealerships prices and get us all the discounts possible. He provided us an in depth run down of all the features of our new car before we drove it home as well. My wife and I had a very pleasant and fast experience buying our new car (in and out of the dealership within 2.5 hours!). We will definitely be using this dealer for any future purchases.
Andrew Hoban
2/27/2025
Jared, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Michele H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
2/15/2025
Everyone was very friendly and helpful to me. Steven Callum was very an attentive, funny and knowledgeable salesman. He took good care of me!
STEPHEN CALLUM
2/17/2025
Michele, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Chad G|2025 Chevrolet Traverse
Confirmed Sales Customer
2/17/2025
Shane did a nice job. Easy to work with.
Shane Mauger
2/18/2025
Chad, we're happy to hear you had such a positive experience with Shane! Feel free to reach out to us if you need anything. Have a wonderful day.
LOGAN, OH
Dana H|2017 Chevrolet Colorado
Confirmed Service Customer
2/18/2025
Fast and friendly
2/19/2025
Dana, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
WORTHINGTON, OH
Craig G|2022 Chevrolet Colorado
Confirmed Service Customer
2/19/2025
Staff was friendly and professional. Service was completed in a timely manner.
2/20/2025
Craig, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. We look forward to your next visit! Take care!
PICKERINGTON, OH
Harold R|2025 Chevrolet Trax
Confirmed Sales Customer
2/19/2025
It was seamless
STEPHEN CALLUM
2/20/2025
Harold, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Cory E|2024 Chevrolet Equinox
Confirmed Service Customer
2/24/2025
Made an appointment and was able to get in and out in 30 minutes...excellent!
2/25/2025
Cory, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
COLUMBUS, OH
David C|2023 Chevrolet Bolt EUV
Confirmed Service Customer
2/24/2025
Austin responded promptly with information I needed. The work was top-notch as always.
2/25/2025
Thank you for choosing Mark Wahlberg Chevrolet of Worthington as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
John M|2024 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
Tire repair: Timely, efficient and cost effective.
3/2/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WESTERVILLE, OH
Kathleen R|2018 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
All good. Technicians and everyone who helped me. So nice and extremely helpful all good
3/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
HILLIARD, OH
Mamta K|2025 Chevrolet Trax
Confirmed Sales Customer
2/26/2025
It’s was nice
FRANCKY POLONE
2/27/2025
Mamta, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
REYNOLDSBURG, OH
Josias P|2014 Chevrolet Volt
Confirmed Service Customer
2/26/2025
Had an easy experience after suffering a check engine light on my volt. Our service advisor listened and passed info along to root cause the issue. Their EV tech was able to complete the work really quickly so we weren't without a car for too long. Appreciate the work they did for us and it was reasonably priced as well.
2/27/2025
Josias, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Steve B|2018 GMC 1500 Sierra
Confirmed Service Customer
2/28/2025
As usual efficient and professional
3/3/2025
Steve, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WORTHINGTON, OH
Scott M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/1/2025
They changed my oil, rotated my tires and did a multi-point vehicle check in less that a half hour!
3/3/2025
Scott, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Santos O|2017 Chevrolet Suburban
Confirmed Service Customer
3/1/2025
My quote was for 16 to 18 days and it took 11 weeks to get my truck repaired. Other than that the work performed was excellent. Thank you .
3/7/2025
Santos, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager, Shawn Loibman, at (614) 885-5301. We look forward to hearing from you.
COLUMBUS, OH
Mikayla G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/1/2025
this was my first time buying a car and absolutely the best experience ever, I had the best sales man, answered all my questions and was so helpful!
Carlos Castillo
3/4/2025
Mikayla, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PITTSBURGH, PA
Vivian J|2015 Chevrolet Malibu
Confirmed Service Customer
3/2/2025
My service advisor was excellent. I am so dissatisfied with the process of getting my vehicle fixed. It has been a turnoff to purchase another vehicle at Worthington location. I cannot leave my vehicle for 2-3 days to just diagnose. Previous owner was customer oriented and you could make a quick appointment. I was so happy glad to get an appointment and able to wait for it
3/3/2025
Vivian, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
COLUMBUS, OH
Dave D|2017 Chevrolet Cruze
Confirmed Service Customer
2/28/2025
I needed 4 new tires, new brakes, and an oil change. All of this was completed in under 3 hours and the work was all completed to my satisfaction. I am very pleased with my experience.
3/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWIS CENTER, OH
David K|2020 GMC Yukon
Confirmed Service Customer
2/28/2025
The repairs were completed on time, with some minor difficulty getting updates. However, on a note unrelated to the service, I will no longer use Mark Wahlberg Chevrolet because of Mr. Wahlberg's affiliation with right wing political causes.
3/2/2025
David, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact our General Manager Shawn Loibman at (614) 885-5301 so we can understand your situation better in order to try and turn your experience around. Thank you, Mark Wahlberg Chevrolet of Worthington
COLUMBUS, OH
Dustin S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/2/2025
The salesman, Jay made the experience seamless. Jay was personable, relatable, and informative. He also was sure to not oversell or undersell me. He knew the deal I was looking for and found me the right car. The experience with him is ultimately what brought me back to sign. Thank you!
Jarred Haney
3/3/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Mark J|2019 Chevrolet Bolt EV
Confirmed Service Customer
3/3/2025
Excellent service, provided timely recommendations on upcoming recommended tire replacement.
3/4/2025
Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WORTHINGTON, OH
Patrick P|2024 Chevrolet Trax
Confirmed Service Customer
3/3/2025
In and out for an Oil Change within 45 min. Good job Service Department.
3/4/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Michael K|2025 Chevrolet Equinox
Confirmed Sales Customer
3/4/2025
We recently purchased a 2025 Chevy Equinox RS from Frankee, and the entire experience was nothing short of amazing! We started by finding a vehicle we were interested in online and reached out to confirm availability. Kevin quickly got back to us, letting us know it was available. The next morning, they called us first thing when they opened to follow up, and as soon as we said we were on our way, they assured us the vehicle would be up front and warmed up for a test drive. True to their word, it was ready to go the moment we arrived. After a quick test drive, we went through the smoothest, most painless negotiation process we’ve ever had—especially when it came to our trade-in. In no time, we were out the door in a new ride that we absolutely love! We would highly recommend this dealership to anyone. The whole process was efficient, the staff was friendly, and the dealership itself was clean and well-organized. If you’re in the market for a new vehicle, this is the place to go!
FRANCKY POLONE
3/5/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
URBANA, OH
David O|2025 Chevrolet Equinox
Confirmed Sales Customer
3/3/2025
Travis was excellent
Travis Hardy
3/5/2025
David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
LEWIS CENTER, OH
Brian S|2019 Chevrolet Equinox
Confirmed Service Customer
3/4/2025
I was scheduled on short notice. Work was done quickly and efficiently.
3/5/2025
Brian, we are glad we could help! Thank you for choosing Mark Wahlberg Chevrolet of Worthington - Service and we hope to see you again.
COLUMBUS, OH
Keith M|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/5/2025
Shane was outstanding! No pressure but answered every question.
Shane Mauger
3/6/2025
Keith, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
GRANVILLE, OH
Julie L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/5/2025
Na
3/6/2025
Julie, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
MARENGO, OH
Paul W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
3/5/2025
IT WAS FINE
3/6/2025
Paul, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Curt C|2024 Chevrolet Colorado
Confirmed Sales Customer
3/5/2025
Everything went smoothly!
Austin Chapman
3/7/2025
Curt, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
GAHANNA, OH
Janet D|2017 Chevrolet Express
Confirmed Service Customer
3/6/2025
Excellent
3/7/2025
Janet, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Gary A|2020 Chevrolet Malibu
Confirmed Service Customer
3/6/2025
Efficient, courteous and proffessional.
3/7/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
UPPER ARLNGTN, OH
Angela J|2010 Chevrolet Impala
Confirmed Service Customer
3/7/2025
Not that great of customer service compared to the W Broad St location I usually go to.
3/11/2025
Angela, we regret to hear that you had this experience with us. Please contact our General Manager Shawn Loibman at (614) 885-5301, when you have an opportunity, and we will be more than happy to try and turn your experience around.
COLUMBUS, OH
Rick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/4/2025
As usual, MW of Worthington did an outstanding job. This time I only needed an Oil Change and Tire Rotation but always greeted with a Smile and Service in a Timely manner. I will continue to use this location for all my needs. Thank you
3/5/2025
Rick, we're so happy we were able to help you out! We look forward to your next visit! Take care!
SUNBURY, OH
Donald M|2022 Chevrolet Equinox
Confirmed Service Customer
3/5/2025
Very helpful and timely that went along with a clear explanation!
3/6/2025
Donald, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WORTHINGTON, OH
Edward B|2014 Chevrolet Traverse
Confirmed Service Customer
3/5/2025
Austin Collins was so helpful. So appreciated his attention to our repair.
3/6/2025
Edward, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
WESTERVILLE, OH
David M|2024 Chevrolet Colorado
Confirmed Sales Customer
3/6/2025
John was great. Very easy to work with and communicated well
JOHN OAKLEY
3/7/2025
David, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
David N|2015 Chevrolet Equinox
Confirmed Service Customer
3/6/2025
Service was quick and spot on. I will be back
3/7/2025
David, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
COLUMBUS, OH
Mark K|2020 Chevrolet 3500HD Silverado
Confirmed Service Customer
3/7/2025
Very efficient to check in and the recall issue was fixed the next day. I have been here for service many times and they do a great job.
3/9/2025
Thanks Mark! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Bessie T|2018 Chevrolet Impala
Confirmed Service Customer
3/10/2025
Great experience and timely.
3/12/2025
Bessie, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
COLUMBUS, OH
Robert B|2019 Chevrolet Cruze
Confirmed Service Customer
3/14/2025
Had my car in for 30,000 mile service. Someone, cashier I think, gave me a shuttle ride back home because they said it would be at least a couple hours. When the kid came back to pick me up after the work was completed, the service department guy never called or texted me to let me know the shuttle was coming to pick me back up. I was busy at home and didn't see the calls from the shuttle driver when he came to pick me back up. So I have no idea how long the poor kid was waiting outside. After I picked up my car, the check engine light came on after I was at least 30 minutes away from the dealership, and my car was not running properly. The car was running very rough. I took the car back to the dealership, told the same service department guy that my car's check engine light was on, and that it wasn't running right. He said so you're dropping it off. I said no I just left here around an hour or two after service. Oh okay he said I thought I recognized you. So they had a technician look at my car, pull the check engine light code, and said it was common when fuel system cleaner is used. The code was cleared. Next day the check engine light comes back on, and the car isn't running right again. Unfortunately I'm at work, I don't really have time to keep taking my car to the dealership service department every day. Ridiculous.
3/20/2025
Robert, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can work towards a resolution.
COLUMBUS, OH
Raymond S|2025 Chevrolet Trax
Confirmed Sales Customer
3/10/2025
Great service and very helpful on all information needed on purchasing my first new vehicle
Andrew Hoban
3/12/2025
Raymond, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
LANCASTER, OH
Stacie S|2020 Chevrolet Trax
Confirmed Service Customer
3/12/2025
Everyone was nice and very helpful
3/14/2025
Stacie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
COLUMBUS, OH
Thomas F|2025 Chevrolet Equinox
Confirmed Sales Customer
3/12/2025
Extremely helpful fast friendly sta
Stephen Fout
3/14/2025
Thomas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
GAINES, MI
Robert K|2017 Chevrolet Malibu
Confirmed Service Customer
3/14/2025
Had to have rear knuckles replaced. Do not feel this should have happened on a 2017 Malibu with only 57000 miles. Dealer was able to identify problem and replace defective parts in one day. Service tech was easy to work with and kept me informed.
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
COLUMBUS, OH
Ashkan N|2025 Chevrolet Traverse
Confirmed Sales Customer
3/19/2025
We had a great experience working with Francky, Jared, and Donnie.
FRANCKY POLONE
3/20/2025
Ashkan, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Ron J|2018 Chevrolet Equinox
Confirmed Service Customer
3/19/2025
Excellent service!!!
3/20/2025
Ron, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Malik D|2019 Chevrolet Corvette
Confirmed Service Customer
3/22/2025
I dropped off my Corvette the night before and service was completed the next morning. I was contacted when the service was completed and I picked my Corvette up after work that afternoon. The whole process was seamless. Thank you!
3/24/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Kelly M|2024 Chevrolet Tahoe
Confirmed Service Customer
3/24/2025
Fast and efficient.
3/24/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
GALLOWAY, OH
Inus M|2020 Chevrolet Equinox
Confirmed Service Customer
3/24/2025
Great service and quick!
3/25/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GROVEPORT, OH
James C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/24/2025
It was great! Joshua was great
JOSHUA HARRIEL
3/25/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
John P|2022 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
fast friendly service
3/27/2025
We are so happy to read such a great review about Mark Wahlberg Chevrolet of Worthington! We hope to see you soon!
COLUMBUS, OH
Hawanatu K|2016 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Staff are welcoming and pleasant, honest with questions, job done fast.
3/30/2025
Hawanatu, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Linda E|2019 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Friendly fast service
3/30/2025
Linda, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
WESTERVILLE, OH
Spencer D|2021 Chevrolet Equinox
Confirmed Service Customer
3/31/2025
Great experience. Highly recommended
4/1/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Mark D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/31/2025
Terry Dingus was great. Responsive and helpful.
Terry Dingus
4/1/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIMA, OH
Evan C|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/2/2025
Jarred Haney is professional, personable, and well informed with the dealership's products. 10/10 would recommend to anyone looking for a new vehicle.
Jarred Haney
4/5/2025
Evan, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!
WORTHINGTON, OH
Charles W|2014 Chevrolet Cruze
Confirmed Service Customer
4/5/2025
Quick and convenient
4/7/2025
Charles, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Holly S|2018 GMC 1500 Sierra
Confirmed Service Customer
4/7/2025
The best place ever!
4/9/2025
Holly, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COLUMBUS, OH
Sheila C|2011 Chevrolet Corvette
Confirmed Service Customer
4/9/2025
Very disappointed
4/14/2025
Sheila, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can assist you further.
WESTERVILLE, OH
Celeste G|2023 Chevrolet Bolt EUV
Confirmed Service Customer
3/18/2025
Very quick turnaround!
3/19/2025
Celeste, we're glad you had such a wonderful experience with us! Thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
WESTERVILLE, OH
Martha Y|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/28/2025
Jay was wonderful as well as the finance manager.
Jarred Haney
3/31/2025
Martha, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
COLUMBUS, OH
Elizabeth H|2025 Chevrolet Equinox
Confirmed Sales Customer
3/28/2025
I purchased a new vehicle. My sales advisor was excellent and answered all questions.
STEPHEN CALLUM
3/31/2025
Elizabeth, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Amie C|2025 Chevrolet Trax
Confirmed Sales Customer
3/29/2025
Was able to beat the price by $400 regarding the other dealership.
STEPHEN CALLUM
3/31/2025
Amie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Sharon Z|2024 Chevrolet Tahoe
Confirmed Service Customer
4/7/2025
Very professional, and done in a timely way!
4/9/2025
Sharon, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington - Service! We hope you have a great day!
MOUNT VERNON, OH
Richard M|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2025
I came in for an oil change-not a tire rotation.
4/10/2025
Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 795-1059 to discuss your concerns, as your satisfaction is of utmost importance to us.
WESTERVILLE, OH
Madeline W|2025 Chevrolet Trax
Confirmed Sales Customer
4/12/2025
Great
Austin Chapman
4/14/2025
Madeline, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCIAL POINT, OH
Alena P|2022 Chevrolet Malibu
Confirmed Service Customer
4/12/2025
Friendly and fast...
4/14/2025
Alena, we're so happy we were able to help you out! We look forward to your next visit! Take care!
COLUMBUS, OH
Gary M|2019 Chevrolet Impala
Confirmed Service Customer
4/14/2025
When I left service center my hood was not closed completely and I had to stop to fasten it securely.
4/19/2025
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTERVILLE, OH
Kathy B|2022 GMC Terrain
Confirmed Service Customer
4/10/2025
team was good. just can't figure out why it doesn't transfer over to get points for stuff.
4/11/2025
Kathy, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out to us if there's anything more we can do!
POWELL, OH
Jeffrey L|2016 Chevrolet Tahoe
Confirmed Service Customer
4/11/2025
Service performed on a timely basis, and the service desk person was informative and helpful.
4/12/2025
Jeffrey, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Robin R|2020 Buick Encore GX
Confirmed Service Customer
4/11/2025
Jonathan did an excellent job answering all my questions to get my oil changed using my coupon and information for new tires.
4/13/2025
Robin, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
COLUMBUS, OH
Kerlin H|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/13/2025
I am not satisfied with the vehicle. It has given me too many problems. A new vehicle.
4/18/2025
Kerlin, we appreciate you taking the time to leave us this feedback. Please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 at your earliest convenience, so we may further assist you in working towards a resolution.
COLUMBUS, OH
Erin M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/14/2025
Very friendly service. Our salesman was very helpful and knowledgeable about the vehicles. I would highly recommend this dealership.
Andrew Hoban
4/15/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAINBRIDGE, OH
Kurt B|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
4/14/2025
The service team did great job and prompt work on my suburban. They confirmed answers to my questions ( that I already knew the answers to) which made me know that I was getting an honest review. That always feels good !!
4/16/2025
Kurt, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Janeine V|2025 Chevrolet Trax
Confirmed Service Customer
4/16/2025
No waiting. Timely service.
4/17/2025
Janeine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
JOHNSTOWN, OH
Keith K|2024 Chevrolet Colorado
Confirmed Sales Customer
4/16/2025
Most likely the single best auto transaction that I’ve ever experienced! Steve O was excellent to work with, very helpful and just a straight up great guy!
STEPHEN CALLUM
4/16/2025
Keith, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NEW ALBANY, OH
Curtis R|2015 Chevrolet Colorado
Confirmed Service Customer
4/14/2025
Check engine light diagnosed and fully explained. Talked about maintenance issues coming up in 12 months. Time well spent.
4/15/2025
Curtis, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTERVILLE, OH
Robert G|2015 Chevrolet Colorado
Confirmed Service Customer
4/16/2025
LOF/Tire Rotation done, as always, professionally & promptly. On This LAST visit, however, there was NO mention of the state of my cabin air filter or the life remaining on my brake pads.
4/17/2025
Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JOHNSTOWN, OH
R G|2018 Chevrolet Malibu
Confirmed Service Customer
4/16/2025
Always friendly, professional service.
4/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
COLUMBUS, OH
Deshawn B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/18/2025
Very polite and very quick service
4/21/2025
Deshawn, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Robert A|2021 GMC 1500 Sierra
Confirmed Service Customer
4/20/2025
As always great job, thanks
4/21/2025
Robert, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
MOUNT GILEAD, OH
Robyn W|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/21/2025
Stephen was great and super helpful.
STEPHEN CALLUM
4/22/2025
Robyn, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
WESTERVILLE, OH
Karen A|2021 Chevrolet Malibu
Confirmed Service Customer
4/21/2025
Quick service! Friendly professional staff!
4/22/2025
Karen, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Erick R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/21/2025
Very friendly and helpful, as well as accommodating
FRANCKY POLONE
4/22/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
ELYRIA, OH
Gary R|2019 Chevrolet Equinox
Confirmed Service Customer
4/23/2025
Always friendly
4/23/2025
Gary, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Tom U|2024 Chevrolet Suburban 1500
Confirmed Service Customer
4/18/2025
There were hand prints and body prints on the side and Hood of the Suburban. Also, for some unknown reason my center console was rifled through and left in a mess. Not very reassuring as a customer.
4/24/2025
Tom, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
James T|2009 Chevrolet Silverado
Confirmed Service Customer
4/19/2025
Excellent service department.
4/21/2025
James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
NEW ALBANY, OH
Adria N|2025 Chevrolet Equinox
Confirmed Sales Customer
4/20/2025
I came in to look at the used cars initially. I did not think I’d be approved for a brand new car. Jay helped me find exactly what I wanted and I drove off that night in my brand new Chevy equinox.
Jarred Haney
4/21/2025
Adria, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you have any further questions, please give us a call. We're always happy to help!
REYNOLDSBURG, OH
Rick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Brought my Silverado in for an Oil Cooling Line Leak. Service Manager was Courteous and Informative. I was Updated Several Times Thru Out the Day. Truck was Completed Same Day. The Mechanics Detailed the Engine Compartment and Cleaned the Underside of Truck. Excellent Thru the Whole Experience. I will Continue to Use Mark Wahlberg Chevrolet of Worthington for all my Future Mechanical Needs and Would Highly Recommend to Friends and Family. Thank You.
4/22/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SUNBURY, OH
Yolanda B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/23/2025
Very professional and courteous. My salesperson was Duane Floyd he never missed a beat from beginning to the end of my recent car lease. I believe I have now done 3 leases with. Each time the transaction has gone very smoothly.
DUANE FLOYD
4/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
COLUMBUS, OH
Tim W|2021 Chevrolet Colorado
Confirmed Service Customer
4/23/2025
Took one of our company trucks in for an oil change using express service. Ended up with a $222 bill. When we brought the truck in last fall for a 40K service estimated cost was $900 and ended up with an $1800 bill. Guess I should have learned from that experience, won't be back.
4/28/2025
Tim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
Roberta C|2023 Chevrolet Traverse
Confirmed Service Customer
4/23/2025
The maintenance shop is top notch!!
4/24/2025
Roberta, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
ZANESVILLE, OH
Thomas M|2006 Chevrolet HHR
Confirmed Service Customer
4/23/2025
Duane Floyd was extremely patient and helpful with our recent purchase. Everyone was extremely nice. Thanks for the awesome experience
4/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
COLUMBUS, OH
Danielle L|2018 Chevrolet Equinox
Confirmed Service Customer
4/25/2025
It was Great!
4/27/2025
Danielle, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Sherri W|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/28/2025
Very smooth process, was able to match the interest rate we received with USAA.
Terry Dingus
4/29/2025
Sherri, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Sara L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/28/2025
Amazing!!
Carlos Castillo
4/29/2025
Sara, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
PROSPECT, OH
Darwin M|2015 GMC 1500 Sierra
Confirmed Service Customer
4/28/2025
The Wahlberg service team failed to tighten the lug nuts on the front wheels of my 2015 GMC Sierra 1500 after performing a transmission flush and an oil change last Saturday 4/26/2025. The service was performed at the Rt. 161 Columbus, Oh. Location. This is totally unacceptable and could have turned out to be deadly for myself or others that were around me when I was driving my vehicle after the Wahlberg service team failed to finish their service work.
4/29/2025
Thank you Darwin, for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (833) 795-1059. We look forward to hearing from you.
COLUMBUS, OH
Robert C|2025 Chevrolet Colorado
Confirmed Service Customer
4/28/2025
Great
4/29/2025
Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
GAHANNA, OH
Sarah B|2025 Chevrolet Trax
Confirmed Sales Customer
4/29/2025
Austin is awesome, also I love Kevin, they both worked their hardest to put me in a reliable vehicle. I am overwhelmed with joy with this new purchased !
Austin Chapman
4/30/2025
Sarah, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! We hope to see you soon!
COLUMBUS, OH
Hannah W|2025 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Good and friendly people. They got me in and out in no time.
4/25/2025
Hannah, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LEWIS CENTER, OH
Bridgett O|2021 Chevrolet Equinox
Confirmed Service Customer
4/24/2025
Awesome experience from the time we walked in until the time we left.
4/25/2025
Bridgett, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Joseph L|2021 Chevrolet Traverse
Confirmed Service Customer
4/25/2025
They did a great job as always. The work was done quickly and with high quality.
4/27/2025
Joseph, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DELAWARE, OH
Steven H|2025 Chevrolet Blazer
Confirmed Sales Customer
4/25/2025
Comfortable environment, not pushy, only helpful and knowledgeable. Will buy here again in future.
Terry Dingus
4/28/2025
Steven, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAWARE, OH
Aaron H|2019 Chevrolet Equinox
Confirmed Service Customer
4/28/2025
This was the 1st tike getting my car serviced here and they ended up getting d.e.f. all over my car and did not clean and now it's making noise when I turn
5/3/2025
We regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager Shawn Loibman at (614) 885-5301.
COLUMBUS, OH
Katelyn D|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/29/2025
I requested additional info on a vehicle in transit. I was promptly responded to via phone call from a very friendly and knowledgeable associate. They put me in touch with a sales rep. The sales rep was very kind and agent to work with me on the sale of the vehicle. I put a deposit down and was called when the vehicle arrived. The purchase was fast and efficient.
Jarred Haney
4/30/2025
Katelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
JOHNSTOWN, OH
Gildardo G|2020 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
Quick service!!! I was in and out in no time.
5/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Jeff G|2017 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
The technician was clear with the description of the check engine light issue and the repairs were in line with my expectations. They were also completed in a timely manner.
5/1/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
COLS, OH
Cassandra W|2018 Chevrolet Equinox
Confirmed Service Customer
5/1/2025
Awesome attendance n rapid timing on service.
5/2/2025
Cassandra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Alfred F|2022 Chevrolet Equinox
Confirmed Service Customer
5/5/2025
On time. Even when power went out they did part of my service and then rescheduled the rest asap
5/6/2025
Alfred, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WORTHINGTON, OH
Jason L|2019 GMC Yukon XL
Confirmed Service Customer
5/5/2025
Quick and eas
5/6/2025
Jason, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Kevin J|2024 Chevrolet Colorado
Confirmed Sales Customer
5/6/2025
Had a great experience.
FRANCKY POLONE
5/8/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BLACKLICK, OH
Vivian J|2015 Chevrolet Malibu
Confirmed Service Customer
5/7/2025
Was not as efficient with explanation of where I was with service. What is recommended like previously. It was in and out with not friendly conversation. I had to initiate the conversation
5/8/2025
Vivian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 795-1059 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
Michael E P|2024 Chevrolet Traverse
Confirmed Sales Customer
5/9/2025
I had a wonderful experience. Jay did an excellent job of taking care of us. Don, in finance, was a pleasure to work with. We are very satisfied with our purchase.
Jarred Haney
5/11/2025
Michael, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Mark L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
The check-in was expedient. The attention to detail was good. Staff answered all of my questions and followed up with the service tech. Overall, I am happy with the service I get through Mark Wahlberg Chevrolet of Worthington.
5/11/2025
Mark, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Marc M|2015 Chevrolet Malibu
Confirmed Service Customer
5/11/2025
Everything was fine.
5/12/2025
Marc, we are so happy to read such a great review about Mark Wahlberg Chevrolet of Worthington! We look forward to your next visit! Take care!
COLUMBUS, OH
Jerrel S|2015 GMC Terrain
Confirmed Service Customer
4/30/2025
I brought my vehicle (2015 GMC Terrain) in for basic services and to check some codes that were causing the check engine light to come on. I was provided quotes immediately to repair the deficiencies for the check engine light and was provided top notch service. I was very impressed with the communication from the time I scheduled my maintenance to when I picked up my vehicle.
5/2/2025
Jerrel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WESTERVILLE, OH
Charles P|2024 Chevrolet Equinox
Confirmed Service Customer
5/5/2025
Got to my appt a little early, they took me right in. The attendant was courteous. Service was completed within an hour and i was on the road.again
5/7/2025
Charles, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Ella J|2014 Chevrolet Cruze
Confirmed Service Customer
5/5/2025
Excellent
5/7/2025
Ella, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Mary L|2018 Chevrolet Trax
Confirmed Service Customer
5/6/2025
Just an oil change and tire rotation. I had made an appointment so my car was serviced immediately
5/7/2025
Mary, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Paul G|2018 Chevrolet Traverse
Confirmed Service Customer
5/7/2025
Very quick service. Clean waiting room. Pleasant desk representative.
5/8/2025
Paul, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
LEWIS CENTER, OH
Melanie C|2022 Chevrolet Blazer
Confirmed Service Customer
5/12/2025
Process is always quick and simple.
5/14/2025
Melanie, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
COLUMBUS, OH
Jill L|2021 Chevrolet Camaro
Confirmed Service Customer
5/12/2025
Friendly, fast, efficient service.
5/14/2025
Jill, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
SUNBURY, OH
Cameron N|2022 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
Good experience, no complaints
5/15/2025
Cameron, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Jackie C|2024 Chevrolet Trax
Confirmed Service Customer
5/14/2025
While waiting for oil change was fine there is no sticker telling me when next oil chang is due only my previous one with Byers was left. Most importantly I wanted windshield wipers as those for a 2024 Trax are hard to fit. Wahlberg was out of stock, but ordered them from another dealership, they expected them May 12th and they would contact me. On May 12, I was not contacted, so I called Wahlberg’s. They couldn’t help, person I needed to talk to not in. It has been over six days, 5/14/25 and no contact from dealership. I’m done with Wahlberg, going back to Byers where I bought my car even though it is a 30 minute drive.
5/20/2025
Jackie, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
COLUMBUS, OH
Real B|2023 Chevrolet Corvette
Confirmed Service Customer
5/11/2025
The service department was ready for my C8 appointment. They turned it around fast and done the work well. Austin my customer service contact arranged for me to be dropped off at work and picked back up later that day. At the time of pickup, he explained what was done to the car and answer the concerns I brought up at the time i brought my car. Austin is a high level customer service employee. Thanks for your professional service.
5/12/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
DUBLIN, OH
Charlotte C|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/16/2025
Professional staff. Efficient and timely. Thank you for providing great service.
5/12/2025
Charlotte, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We do hope we can be of assistance in the future. Take care!
COLUMBUS, OH
David S|2021 Chevrolet Tahoe
Confirmed Service Customer
5/15/2025
Not well organized. Sent me away from the general service area to the quick lube shop, only to find them with no idea about my appointment, or where the tires ordered ahead time were located. Four tires and alignment took close to three hours, when I was told 90 minutes. While my service advisor scrambled to help out, once he was aware of the mix up, some parts of the organization did seem to care of value the customers time. Will not return for any other service
5/20/2025
David, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
DUBLIN, OH
Mark K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
5/16/2025
I have received great service and friendly employees every time I went to Wahlberg. Seems to be a painless when I go there.
5/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
WESTERVILLE, OH
Gary R|2018 GMC 1500 Sierra
Confirmed Service Customer
5/16/2025
Asked me if I wanted to wait for my service work to be done, then 2-1/2 days later my vehicle was done. It was only estimated to take a day. Called the next day and was told it was all finished except for a final leak test drive and would call me back in a little bit. Never heard from anyone. Called near the end of the day to find out the technician and my advisor had both gone home. The person I spoke with said someone would call me first thing in the morning. Finally on day 3 at 11:30 (not my understanding of first thing in the morning) I received a call my vehicle was finished and could be picked up. This all left me quite frustrated without a vehicle and wondering about customer service. Never offered a loaner car or any consideration for lack of what needed to be better communication.
5/21/2025
Gary, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Here at Mark Wahlberg Chevrolet of Worthington, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager Shawn Loibman at (614) 885-5301 to discuss ways we can better serve you in the future.
WORTHINGTON, OH
Christopher H|2025 Chevrolet Colorado
Confirmed Sales Customer
5/15/2025
Good environment
Jarred Haney
5/16/2025
Christopher, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!
MARYSVILLE, OH
Mary H|2025 Chevrolet Trax
Confirmed Sales Customer
5/16/2025
Salesman Terry Dingus listened to what I needed with a new car.
Terry Dingus
5/18/2025
Mary, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Thomas T|2019 Chevrolet Impala
Confirmed Service Customer
5/18/2025
Oil change service is convenient and do great service
5/19/2025
Thomas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTERVILLE, OH
Eric D|2014 Chevrolet Impala Limited
Confirmed Service Customer
5/19/2025
great
5/19/2025
Eric, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Mark P|2020 Chevrolet Equinox
Confirmed Service Customer
5/19/2025
The service was good. I was not happy with 2.7 % service charge added for using my G M credit card
5/20/2025
Mark, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (833) 795-1059 at your earliest convenience.
WORTHINGTON, OH
Brian M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/20/2025
Well I've already filled out one survey but Erica the service counter was quite attentive and Zack the mechanic got my problem fixed in record time just was General Motors with warranty some of these problems that is a very common occurrence
5/21/2025
Brian, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Ashanti S|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/21/2025
It was nice. We were in and out in a timely manner.
5/22/2025
Ashanti, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
David H|2025 Chevrolet Corvette
Confirmed Sales Customer
5/21/2025
The staff was awesome. My contact - Josh was very knowledgeable about the features of the corvette I purchased.
JOSHUA HARRIEL
5/22/2025
David, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAWARE, OH
Peter G|2017 Chevrolet Cruze
Confirmed Service Customer
5/21/2025
I love coming there. They explain everything well, the pricing is fair.
5/22/2025
Peter, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Curtis R|2015 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
Had an oil pressure issue and the problem was solved quickly. I was treated well and the issue explained.
5/18/2025
Curtis, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Matthew K|2024 Chevrolet Trax
Confirmed Service Customer
5/17/2025
Fast Service.
5/19/2025
Matthew, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Wideline M|2025 Chevrolet Trax
Confirmed Service Customer
5/17/2025
Good service
5/19/2025
Wideline, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Columbus, OH
Karen M|2017 Chevrolet Express
Confirmed Service Customer
5/22/2025
Had an appt. For oil change got right in and was back out in on time!
5/23/2025
Karen, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
WORTHINGTON, OH
Pamela G|2025 Chevrolet Trax
Confirmed Service Customer
5/26/2025
It was quick and the employees were friendly
5/27/2025
Pamela, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
WORTHINGTON, OH
Karr'Yen J|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/26/2025
Friendly and courteous staff greeted me. Please remind them that they must always provide an estimate and or quote before rendering services to their customers. I had to ask what the cost and services was being done before I agree.
5/27/2025
Karr'Yen, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out to us if there's anything more we can do!
COLUMBUS, OH
Paul W|2021 Chevrolet Colorado
Confirmed Service Customer
5/27/2025
Outstanding as always.
5/27/2025
Paul, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
POWELL, OH
Thomas H|2021 Chevrolet Trax
Confirmed Service Customer
5/28/2025
I came in an hour before my appointment and my car was ready before that time.
5/29/2025
Thomas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NEW ALBANY, OH
Douglas F|2018 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
I already completed the first one. Apparently, whoever read it didn't want you to see the reply. Ask around!
5/29/2025
Douglas, we really appreciate your feedback!
COLUMBUS, OH
Richard M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2025
The two gentlemen that waited on me for my oil change were very friendly.
5/26/2025
Richard, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
GAHANNA, OH
John K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/24/2025
Always helpful
5/26/2025
John, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
MARYSVILLE, OH
Bobbie W|2022 Chevrolet Equinox
Confirmed Service Customer
5/24/2025
My car was in the repair shop and they were great.
5/26/2025
Bobbie, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
COLUMBUS, OH
Don S|2025 Chevrolet Trax
Confirmed Service Customer
5/26/2025
Easy schedule and very quick service.
5/26/2025
Don, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
GALENA, OH
Susan W|2019 Chevrolet Traverse
Confirmed Service Customer
5/28/2025
In an out, easy scheduling friendly staff!
5/29/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Eric D|2006 Chevrolet Impala
Confirmed Service Customer
5/28/2025
GREAT
5/29/2025
Eric, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WESTERVILLE, OH
Mark M|2019 Chevrolet Equinox
Confirmed Service Customer
5/29/2025
Daniel and Brad were very helpful in providing information .
5/30/2025
Mark, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington - Service. We sincerely value your business and look forward to your next visit!
WESTERVILLE, OH
Jordan N|2023 Chevrolet Colorado
Confirmed Service Customer
6/2/2025
Came in to have a tire patched and replace the spare. Tire was patched and replaced quickly. They did not put the spare tire back in the spare holder and just left it in the bed of the truck so I had to do it myself later.
6/3/2025
Jordan, we regret to hear that you had this experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager Shawn Loibman at (614) 885-5301.
COLUMBUS, OH
Ashton B|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/2/2025
Greateasy sale
Jarred Haney
6/3/2025
Ashton, we are very happy to have provided you with such a positive experience! We hope to see you soon!
MOUNT VERNON, OH
Eric S|2020 Chevrolet Trax
Confirmed Service Customer
6/4/2025
Fantastic service
6/5/2025
Eric, we are very happy to have provided you with such a positive experience! We hope to see you soon!
COLUMBUS, OH
Jewel R|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
Very friendly and attentive staff especially.Cristiano
Cristiano Dos Santos
6/3/2025
Jewel, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Richard M|2025 Chevrolet Silverado 2500HD
Confirmed Sales Customer
6/2/2025
Great experience
JOHN SPIVEY
6/3/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
JOHNSTOWN, OH
Isaac S|2018 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
I arrived at your service center at 7:51 a.m. The door sign states the hours of operations start at 8:00 a.m. The lights were off and a man was sitting at the counter. He came to the door and stated "What do you want?". I replied that I was waiting for the door to open at 8:00 a.m., so that I could get an oil change. It was disrespectful and rude how he approached me. Then, he stated that the door was open. I didn't know that since the lights were off and the sign lists the start time as 8:00 a.m.
6/4/2025
Isaac, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to our General Manager, Shawn Loibman at (614) 885-5301 at your earliest convenience so we may further assist you in working towards a resolution.
COLUMBUS, OH
Judith H|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
Everyone was very friendly, helpful. Josh is a very good salesman with no pressure. Judy $ Bill Harper
JOSHUA HARRIEL
6/4/2025
Judith, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HOWARD, OH
David K|2012 Chevrolet Volt
Confirmed Service Customer
6/2/2025
Phone system needs updating
6/4/2025
David, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can assist you further.
COLUMBUS, OH
Robert T|2021 Chevrolet Trailblazer
Confirmed Service Customer
6/3/2025
Have purchased my last 4 vehicles from this dealership in the last 10 years
6/4/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
NEW ALBANY, OH
Pamela W|2025 Chevrolet Trax
Confirmed Sales Customer
6/4/2025
EXCELLENT staff. Lakesha had us sold on buying a car from the first moments I spoke to her. She is amazing. Austin was our sales person and he was very accommodating and explained everything. He was an overall great person to work with.
Austin Chapman
6/5/2025
Pamela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LEWIS CENTER, OH
Brooke B|2024 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Always very friends and got me in very quickly!! Thanks so much.
6/10/2025
Thank you for choosing Mark Wahlberg Chevrolet of Worthington as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
SUNBURY, OH
David T|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
6/9/2025
Jay made the process easy!
Jarred Haney
6/10/2025
David, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Rebeca P|2021 Chevrolet Blazer
Confirmed Service Customer
6/9/2025
Everything okay
6/10/2025
Rebeca, we are very happy to have provided you with such a positive experience! We hope to see you soon!
CANAL WINCHESTER, OH
Kenneth L|2007 Chevrolet Avalanche
Confirmed Service Customer
6/9/2025
They got me in on time. After I left my front tire sensor was not working. I do have to call to see if they can realign it.
6/14/2025
Kenneth, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Adrienne S|2021 Chevrolet Suburban
Confirmed Service Customer
6/10/2025
Quick and easy visit for an oil change. Good customer service.
6/11/2025
Adrienne, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Scott I|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/13/2025
Friendly, efficient, on time.
6/13/2025
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LEWIS CENTER, OH
Shaneequah C|2016 Chevrolet Colorado
Confirmed Service Customer
6/13/2025
I love the Friendly Customer Service. They pay attention to Detail. And the service don't miss. They are respectful of your wait time to assure you can move on with the rest of your day.
6/13/2025
Shaneequah, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Luis V|2025 Chevrolet Traverse
Confirmed Sales Customer
6/15/2025
Terry was a great salesman and helped me get into a brand new car. He made the buying experience smooth and seamless.
Terry Dingus
6/16/2025
Luis, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
DUBLIN, OH
Bryan D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/15/2025
Good experience
6/16/2025
Bryan, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
REYNOLDSBURG, OH
Musen Y|2024 Chevrolet Corvette
Confirmed Sales Customer
6/4/2025
Josh was excellent. He is friendly and informed and that's what I look for in a good sales consultant. I didn't find that at another dealership that I looked at two days before. Josh is very personable and has character. I like that in a sales person. It's hard to find a good automotive sales person or a good sales person in general and Josh has what it takes. I have worked in marketing and sales before for one of the wealthiest billionaire businessman in Asia back in the early 1990's and we look for those characteristics in a person.
JOSHUA HARRIEL
6/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAWARE, OH
Patti F|2020 GMC Acadia
Confirmed Service Customer
6/9/2025
Fast service and customer service was top notch!!
6/10/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Ronald J|2018 Chevrolet Malibu
Confirmed Service Customer
6/11/2025
Amazing job, great communication
6/12/2025
Ronald, your wonderful feedback and rating mean a lot to us. We hope to see you soon!
COLUMBUS, OH
Clark S|2022 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
very good service couldn,t have been better/CONPLETELY SATISFIED
6/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington - Service and we hope to see you again soon!
WESTERVILLE, OH
Joann K|2024 Chevrolet Equinox
Confirmed Service Customer
6/13/2025
Everything was done in a timely manner. The service technicians discounted my total due to being charged for my previous oil change because I have the maintenance plan.
6/15/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARION, OH
Thomas B|2020 Chevrolet Equinox
Confirmed Service Customer
6/13/2025
Person at the desk was wonderful!
6/15/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. We look forward to your next visit! Take care!
TAVARES, FL
Janet L|2024 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Nothing more to add
6/18/2025
Janet, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
POWELL, OH
Bozellus H|2016 Chevrolet Cruze
Confirmed Service Customer
6/18/2025
Quick and top tier
6/18/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Todd K|2020 GMC 3500HD Sierra
Confirmed Service Customer
6/15/2025
Guys were courteous. They did leave a hand print on my hood though.
6/16/2025
Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can assist you further.
WESTERVILLE, OH
Sallyjane M|2019 Chevrolet Equinox
Confirmed Service Customer
6/16/2025
Friendly and fast service.
6/17/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
COLUMBUS, OH
John H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
I brought my truck in for an oil and filter change last week. Onstar notified me that I am due for an oil/filter change, so I assume that the technician did not reset the sensor. I am currently out of town, but will have to return to the dealer to reset the sensor. Not good!
6/19/2025
John, we really appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
COLUMBUS, OH
Jeanette Y|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Always fast and pleasant
6/20/2025
Jeanette, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
WESTERVILLE, OH
Scott P|2019 Chevrolet Impala
Confirmed Service Customer
6/23/2025
Always great/fast service, service team advised I had some loyalty points to use
6/24/2025
Scott, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
WORTHINGTON, OH
Michael F|2024 Chevrolet Equinox
Confirmed Service Customer
6/23/2025
Got the car in early and fixed the problem
6/24/2025
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Karen S|2008 Chevrolet Equinox
Confirmed Service Customer
6/24/2025
I wish someone would have told me what was done to my vehicle instead of saying it will be emailed to you or it was emailed to you..I received an email but it says nothing as to what was done, what needs done, what might need done in the near future.
6/25/2025
Karen, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
Robert H|2022 Chevrolet Equinox
Confirmed Service Customer
6/25/2025
Always fast
6/25/2025
Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HILLIARD, OH
Juan G|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
6/18/2025
A very attentive experience, they treated me wonderfully
Carlos Castillo
6/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MARYSVILLE, OH
Eric D|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/18/2025
Good
6/18/2025
Eric, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
WESTERVILLE, OH
Ronald C|2026 Chevrolet Equinox
Confirmed Sales Customer
6/18/2025
Our Salesman, John Oakley, did a great job!
JOHN OAKLEY
6/20/2025
Ronald, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
PICKERINGTON, OH
Michael G|2011 Chevrolet Impala
Confirmed Service Customer
6/22/2025
Fast service and reasonable prices.
6/23/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
David T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/23/2025
great customer service
6/24/2025
David, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DELAWARE, OH
Herb D|2020 GMC Terrain
Confirmed Service Customer
6/23/2025
Very friendly and fast turn around.
6/24/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Michael A|2024 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
I came in for an oil change and I was greeted asked what they could help with told them I was here for an oil change. I got right in and the next thing I knew the car was done and I was walking out the door.
6/27/2025
Michael, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Worthington - Service
WORTHINGTON, OH
Rebeca P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Everything okay
6/27/2025
Rebeca, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANAL WINCHESTER, OH
Betty M|2022 Chevrolet Malibu
Confirmed Service Customer
6/26/2025
Very quick! Very Professional! Always a great experience!
6/27/2025
Betty, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!
COLUMBUS, OH
John S|2026 Chevrolet Equinox
Confirmed Sales Customer
6/25/2025
Johua was great. He listened patiently to two elderly car buyers and answered all of our questions. He even anticipated some questions that we were just in the beginning stages of formulating. He understood when we said that we would like to think it over until the next day. He gave us his phone number so that we could contact him with additional concerns. Joshua is a great asset to the dealership. Our only concern was with the product. The presentation of the 2026 Equinox is very different from the 2018 Equinox which we were replacing. That was to be expected. What was not expected and certainly not appreciated was the absence of an owners guide. It is indeed a poor business practice to have a customer spend $37,000 for an automobile and then be told that an owners guide would be an additional $100+ -- an owners guide which was provided at no additional charge with every new car we have ever purchased.
JOSHUA HARRIEL
6/27/2025
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
Tyler K|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
Travis was excellent to work with. We was very knowledgeable and helpful with the entire process. Everyone was very professional and made this process easy.
Travis Hardy
6/26/2025
Tyler, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
COLUMBUS, OH
Donald D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/26/2025
Well done!
6/27/2025
Donald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
ATHENS, OH
Scott K|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
Was a great experience with the entire staff, Josh was honest and upfront in sales, Donnie was also in Finance
JOSHUA HARRIEL
6/29/2025
Scott, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
POWELL, OH
Michael H|2024 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
The service performed was completed in a shot period of time. No long delays during the visit. Everything is running great as always after the service visit.
6/29/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Derek J|2026 Chevrolet Equinox
Confirmed Sales Customer
6/30/2025
Great experience, Shane was extremely helpful and knowledgeable. It was a pleasure working with him.
Shane Mauger
7/1/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
LEWIS CENTER, OH
Brent H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/30/2025
Josh was absolutely THE BEST couldn’t have asked for a better salesman who went WAY out of the way to get us into our Equinox!!!!
Joshua DeVore
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
LANCASTER, OH
Jan P|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Not much to say......Jay was awesome. We worked out everything over text and phone....he got the Trax to Columbus and I picked it up .....lol
Jarred Haney
7/1/2025
Jan, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GROVE CITY, OH
Daniel M|2018 Buick Envision
Confirmed Service Customer
7/2/2025
Terrible experience, they can't do the proper service requested, even though the evidence of the car failures are visibles, and they still charge for something useless that didn't solve my problem, in other words, they take advantage of the customers poor knowledge about mechanic to earn more money
7/7/2025
Daniel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
WESTERVILLE, OH
Gloria G|2020 Chevrolet Traverse
Confirmed Service Customer
7/2/2025
Perfect time
7/4/2025
Gloria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
HILLIARD, OH
Les T|2016 Chevrolet Malibu Limited
Confirmed Service Customer
7/4/2025
There is a crack in the glass on my dashboard that wasn’t there before
7/6/2025
Les, thank you for taking the time to leave us feedback about your experience with us. Please contact our General Manager Shawn Loibman at (614) 885-5301 so we can work with you to make this right.
COLUMBUS, OH
Megan C|2025 Chevrolet Traverse
Confirmed Sales Customer
7/4/2025
Was very great! Best experience yet
Jarred Haney
7/7/2025
Megan, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
JACKSON, OH
Wideline M|2025 Chevrolet Trax
Confirmed Service Customer
7/4/2025
Very good
7/7/2025
Wideline, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Columbus, OH
Wayne P|2023 GMC Acadia
Confirmed Service Customer
7/4/2025
Great service, Austin is outstanding!
7/7/2025
Wayne, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
BLACKLICK, OH
Kathleen R|2018 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Great
6/27/2025
Kathleen, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
HILLIARD, OH
Mike C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/26/2025
Gast and courteous service from the moment I arrived. Service advisor was great.
6/29/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CALABASH, NC
Sofa M|2019 Chevrolet Traverse
Confirmed Service Customer
7/2/2025
Excellent place and very friendly.
7/4/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLS, OH
Ronald S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
it was great experience right on time
7/4/2025
Ronald, we want all our clients to have a comfortable and stress-free experience with us! Thank you again for the great review!
COLUMBUS, OH
Charles O|2023 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Austin Owens in Worthington Ohio is the best employee in your company. Has always been upfront and respectful to our entire family.
7/6/2025
Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Steve B|2025 GMC Sierra 1500
Confirmed Service Customer
7/3/2025
Had oil change and tire rotation your team was professional. Great customer service as usual.
7/6/2025
Steve, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Billy L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/6/2025
Ok
Austin Chapman
7/11/2025
Billy, we are disappointed to see your low star rating. If you'd be willing to provide more feedback, please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 so we can assist you further.
COLUMBUS, OH
Michael E P|2024 Chevrolet Traverse
Confirmed Service Customer
7/9/2025
Installation of my mud flaps was fast and priced reasonably. Thank you!
7/10/2025
Michael, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Kristian G|2025 Chevrolet Colorado
Confirmed Sales Customer
7/9/2025
Jay was dope, he is a legit and great salesman and I highly recommend going to him for all of your vehicle needs. He’s honest and truth worthy and comes through with his promises.
Jarred Haney
7/11/2025
Kristian, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please let us know if there is anything else we can do for you; we are more than happy to help!
LEWIS CENTER, OH
Kimberly B|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/7/2025
Started on time, finished on time, performed what was promised. Nobody tried to sell me something I didn't need.
7/9/2025
Kimberly, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Amy D|2025 Chevrolet Tahoe
Confirmed Service Customer
7/7/2025
The team was friendly and the service was quick. Great experience.
7/8/2025
Amy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTERVILLE, OH
Jeremy M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/7/2025
Everyone made me feel like I was a part of their family....the family they like.
Austin Chapman
7/8/2025
Jeremy, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Raymond C|2017 Chevrolet Colorado
Confirmed Service Customer
7/9/2025
person doing the work on truck was not very good at his job. I had to remind him to rotate the tires, and he set the tire pressure at 39# instead of the #35 required. He did bring the truck back in and did the tires
7/14/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we may identify ways to improve your experience.
WESTERVILLE, OH
Linda M|2025 Chevrolet Equinox EV
Confirmed Service Customer
7/9/2025
The people were professional and friendly. The work was excellent. I would recommend them to anyone looking for bodywork.
7/11/2025
Linda, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GALENA, OH
Angela O|2025 Chevrolet Equinox
Confirmed Service Customer
7/12/2025
They received my vehicle for for oil change and turn signal repair. All was completed in a timely manner and I was happy with all responses to my questions and pick up. Very convenient for me. Everyone one was very nice and pleasant.
7/14/2025
Angela, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALENA, OH
Barbara N|2018 Chevrolet Traverse
Confirmed Service Customer
7/12/2025
Everyone in Service department was friendly and helpful.
7/14/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HILLIARD, OH
Lisa A|2024 Chevrolet Trax
Confirmed Service Customer
7/13/2025
Always fast and great customer service!
7/15/2025
Lisa, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Deborah W|2022 Chevrolet Equinox
Confirmed Service Customer
7/9/2025
Fast and efficient, also let me know what my vehicle will need next time I’m in for service and the price.
7/12/2025
Deborah, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Sandra S|2025 Chevrolet Trax
Confirmed Service Customer
7/10/2025
Quick service for the oil change and inspection
7/12/2025
Sandra, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Scott F|2023 Chevrolet Traverse
Confirmed Service Customer
7/11/2025
Friendly , organized staff and efficient work was done.
7/14/2025
Scott, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTERVILLE, OH
Thomas R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/14/2025
Terry took good care of me appreciate it.
Terry Dingus
7/15/2025
Thomas, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
MARENGO, OH
Cory E|2024 Chevrolet Equinox
Confirmed Service Customer
7/16/2025
Service was quick and the personnel was friendly and helpful...thanks!
7/17/2025
Cory, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Joseph K|2020 Chevrolet Camaro
Confirmed Service Customer
7/16/2025
Service was timely and staff was great to
7/17/2025
Joseph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ASHVILLE, OH
Megan W|2022 Chevrolet Trailblazer
Confirmed Service Customer
7/16/2025
Austin was responsive and super helpful
7/17/2025
Megan, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
John B|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
7/16/2025
First time using your service. Your service reps are the MOST knowledgeable, helpful, individuals! I had questions about my 2022 Silverado 6.6l duramax 10 speed transmission at 45,000 miles point and future maintenance recommendations since I tow a 17,500 lb fifth wheel camper and was shown what equipment and diagnostics would be performed when I get service @ the 50,000 mile mark. You folks are the BEST!
7/17/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBS, OH
Fatima G|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/16/2025
Thank you very Kind and respectful fast work
7/17/2025
Fatima, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CENTERBURG, OH
Shari S|2022 Chevrolet Spark
Confirmed Service Customer
7/14/2025
Everyone was very attentive and friendly. I was informed about what they were doing and if anything was of concern. I was very pleased with the service.
7/15/2025
Shari, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COLUMBUS, OH
Patricia S|2024 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
Timely service-nice staff.
7/15/2025
Patricia, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WESTERVILLE, OH
Joe T|2024 GMC Sierra 1500
Confirmed Service Customer
7/14/2025
As always, a great experience.
7/15/2025
Joe, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington - Service and we hope to see you again soon!
POWELL, OH
Laura A|2025 Chevrolet Colorado
Confirmed Sales Customer
7/14/2025
The Worthington Mark Wahlberg Dealership was very accommodating to what I was looking to do. They have outstanding customer service with all the members I dealt with having excellent professionalism.
Austin Chapman
7/15/2025
Laura, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WORTHINGTON, OH
Victor C|2025 Chevrolet Trax
Confirmed Service Customer
7/16/2025
They don't do it the rotation of the tires and when I telling the mechanic go angry and yelling, I try to explain one of the tires have a scratch and that is how I know the rotation don't was doing,he go more mad ,I just prefer go to a regular shop than come back to that place, I never bring my car to your shop
7/21/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Robert V|2012 Buick Enclave
Confirmed Service Customer
7/16/2025
Appointment went smooth and no attempt to push any other services
7/17/2025
Robert, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PATASKALA, OH
Tom B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Excellent
7/21/2025
Tom, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Joseph C|2018 GMC Canyon
Confirmed Service Customer
7/18/2025
Joe in service was great. Informative and knowledgeable on all my services needed
7/21/2025
Joseph, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
HILLIARD, OH
Patrick L|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/18/2025
Great experience. Very friendly and helpful sales team. John Oakley was great salesman.
JOHN OAKLEY
7/21/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ZANESVILLE, OH
Jacob K|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/18/2025
My advisor Terry was great. Worked with me on pricing and very knowledgeable.
Terry Dingus
7/21/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!
CARDINGTON, OH
Lindsay B|2019 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
This was my first time coming to the dealership for service on my car. When I was greeted by one of the customer service representatives, he made comments that he had met me at the bar the previous evening. He said it in a joking manner, but I felt like it was unprofessional for the work environment. I did not receive an update about the work done on my car other than the receipt. In other cases when getting my oil changed, I hear about my car filters, my air pressure in my tires or the wear of my tires, and none of this information was given to me at the time of service. When I entered back into my car, the car smelled like marijuana. This is not a smell that I am used to having in my vehicle, especially when being worked on. When I closed out my bill with the customer service representative, he again make comments about seeing me at the bar later that evening. I will not be returning to this dealership for any future service. This is unfortunate because the other representative was friendly and said they appreciated me coming in.
COLUMBUS, OH
John M|2024 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
Oil change appointment: in and out in a very timely manner.
7/22/2025
John, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Tommy L|2022 Chevrolet Colorado
Confirmed Service Customer
7/21/2025
Very good
7/22/2025
Tommy, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Katie P|2023 Chevrolet Tahoe
Confirmed Service Customer
7/24/2025
Very fast.
7/25/2025
Katie, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
GALENA, OH
Evelyn C|2013 Chevrolet Equinox
Confirmed Service Customer
7/25/2025
Workers pleasant, professional, and reviewed service plan before and after the repairs. Restroom immaculate.
7/27/2025
Evelyn, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Joseph L|2024 GMC Terrain
Confirmed Service Customer
7/18/2025
Did a great job getting the cars in quickly and performing the service but once we got home, we saw that the technician that fid my wife's car got grease on the head liner. I think that I got it cleaned up. Need to have more attention to detail to make sure as not to get grease, etc inside vehicles.
7/24/2025
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
GROVE CITY, OH
Sandra F|2016 Chevrolet Tahoe
Confirmed Service Customer
7/21/2025
Great experience, timely work, very satisfied.
7/22/2025
Sandra, we want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Matthew D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/23/2025
Shane was knowledgeable friendly respectful and extremely kind and is the only reason the deal got done. Very happy with my experience and I will refer him to friends
Shane Mauger
7/24/2025
Matthew, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Samuel D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/23/2025
Great experience. Awesome salesman, great truck
Terry Dingus
7/24/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARENGO, OH
Kenneth L|2007 Chevrolet Avalanche
Confirmed Service Customer
7/24/2025
I was in the service area for about 2 hrs because they couldn't find out why my brakes were making a squealing noise when braking. Finally they brought my truck out and said it was fixed. I drove it the next day and the noise was coming back. Just disappointed because they said it was fixed. The noise is annoying but I guess I'll have to get use to it.
7/25/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (833) 795-1059 at your earliest convenience to discuss how we can turn your experience into a positive one.
COLUMBUS, OH
Terri F|2020 Chevrolet Tahoe
Confirmed Service Customer
7/24/2025
Rolly is the best
7/25/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUNBURY, OH
Bridgett O|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
Mr. Oakley is the best person to do business with. He is thorough and helpful with every detail.
JOHN OAKLEY
7/29/2025
Bridgett, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Barbara S|2025 Chevrolet Trax
Confirmed Sales Customer
7/28/2025
The salesman and finance manager worked hard and I got a nice deal.
Austin Chapman
7/29/2025
Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Courtney B|2025 Chevrolet Trax
Confirmed Sales Customer
7/28/2025
Austin Chapman, as well as the rest of his team, was amazing at helping me get into my new Chevy trax.
Austin Chapman
7/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
KINGSTON, OH
Jonathan A|2023 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
I was not content with the service. The team provided a timeline of max of 6-10 days. I explained my situation that I didn’t have a car so all I needed was transparency on how long the repair was going to take. 23 days of them sharing different days that the repair would be completed constantly delaying the process. Only until my Mom called they prioritized my repair. Not only did I miss a race that cost $55, but my best friends birthday that was 20 days after I provided the vehicle. I wasn’t mad about the delays it’s just the lack of transparency behind pushing back the repair timeline. I talked with Mike at the body shop about the poor experience and he and I talked about receiving complementary oil changes. I called 4 times and have not heard from Mike for follow-ups. I worked at GM and got my prior maintenance done here and gave ample opportunity for the dealership to make things right.
7/30/2025
Jonathan, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WESTERVILLE, OH
Mamta K|2025 Chevrolet Trax
Confirmed Service Customer
8/4/2025
It’s was very fast
8/5/2025
Mamta, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
Reynoldsburg, OH
Charlotte P|2025 Chevrolet Trax
Confirmed Service Customer
8/4/2025
Very pleasant
8/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LOCKBOURNE, OH
Bart L|2023 Chevrolet Suburban
Confirmed Service Customer
8/4/2025
The repair appears to have been done properly and was completed in a timely manner. Parts department did a good job acquiring a part that is in short supply. Communication about the status of the repair came up short and could have been a lot better. I didn’t find out that the transmission had to be completely rebuilt until I picked the vehicle up.
8/6/2025
Bart, we really appreciate your feedback! If you'd be willing to provide more feedback, please reach out to our General Manager, Shawn Loibman at (614) 885-5301 so we can assist you further.
WESTERVILLE, OH
William S|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/31/2025
Shane Mauger is an awesome salesman and it was very informative. Lakesha was also very helpful and awesome too.
Shane Mauger
8/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Mansfield R|2021 Chevrolet Malibu
Confirmed Service Customer
7/31/2025
I was very satisfied
8/3/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Scott R|2018 Chevrolet Colorado
Confirmed Service Customer
8/1/2025
Nick Piper did a good job of keeping me informed on the progress of my repair which took over a week.
8/4/2025
Thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
COLUMBUS, OH
Nicole T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/1/2025
Steve'O was an amazing salesman. We actually enjoyed our car buying experience. I have bought over 30 cars in my lifetime, and this deal stands out for fairness, attention to detail, and quality of character. I would send my grandma to Steve'O...that's the level of trust and loyalty that his service has inspired.
STEPHEN CALLUM
8/4/2025
Nicole, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUBLIN, OH
Kerry D|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Terry was able to find the car I wanted and helped me lower my payment too - all worked out well.
Terry Dingus
8/5/2025
Kerry, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
GAHANNA, OH
Lori W|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
Loved working with Steve’O. So kind and made the experience less painful. Super cool person, it’s like we had been friends forever.
STEPHEN CALLUM
8/5/2025
Lori, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWIS CENTER, OH
Kelley C|2026 Chevrolet Equinox
Confirmed Sales Customer
8/9/2025
Not much to tell sales person was great answer all questions very helpful
Terry Dingus
8/11/2025
Kelley, our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!
COLUMBUS, OH
Casandra H|2025 Chevrolet Traverse
Confirmed Sales Customer
8/11/2025
John Oakley and Stacey made my experience smooth and easy, they were great to work with!
JOHN OAKLEY
8/13/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out if there's anything additional we can do for you.
LEXINGTON, OH
Joel H|2025 Chevrolet Trax
Confirmed Service Customer
8/5/2025
Had an awesome representative named Frankie who I’ve dealt with before and has always been a pleasure and always help me out with anything. I need very pleasant top-notch. My daughter says he needs a raise.
8/6/2025
Joel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Chris H|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
8/9/2025
Austin was helpful
8/11/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTERVILLE, OH
Angela J|2014 Chevrolet Cruze
Confirmed Service Customer
8/9/2025
They started working on my car on time and was in and out quickly! I hope more improvements can be made to the online appointment portal though. As a regular customer, I know which building to go to based on the service I need but for newer customers, I hope that the online portal can be updated to specify which building to go to for their desired service.
8/11/2025
Angela, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Bruce F|2023 Chevrolet Traverse
Confirmed Service Customer
8/10/2025
Great experience, in and out quickly.
8/12/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Richard U|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
The people working at dealership outstanding! John Oakley, Lakesha in marketing is outstanding and maybe biggest reason I returned to dealership.
JOHN OAKLEY
8/17/2025
We really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
DELAWARE, OH
James W|2025 Chevrolet Suburban 1500
Confirmed Service Customer
8/11/2025
Had grease on my drivers seat and arm rest. Suburban grew another error code 2 days after getting it back!
8/13/2025
James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 so we can assist you further.
SPRINGFIELD, OH
Tracy D|2025 Chevrolet Trax
Confirmed Sales Customer
8/11/2025
This was my first experience at this dealership and I have to say it was a great experience. From Pam who I spoke with on the phone, to be greeted when I walked in the door to my salesman Gil. Everyone was friendly and made me feel right at home. Gil really listened to what I wanted, the sales manager was great in helping me get an affordable car payment. The finance person was wonderful as well. I will definitely recommend this dealership to friends and family in the future.
GILDARDO GARCIA
8/13/2025
Tracy, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
COLUMBUS, OH
Jeffrey R|2014 Chevrolet Malibu
Confirmed Service Customer
8/12/2025
Friendly service from the time I dropped off my car until I picked it up. Trustworthy service.
8/14/2025
Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
POWELL, OH
Robin R|2020 Buick Encore GX
Confirmed Service Customer
8/13/2025
Prompt service and friendly staff
8/15/2025
Robin, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Mark H|2012 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Service tech were friendly and polite.
8/19/2025
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Ryan T|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Shane Mauger was my sales rep and was outstanding. Easy to work with, excellent communication & found exactly what I was looking for. I will be back in a year or 2 to trade my wife’s car in and go through Shane again
Shane Mauger
8/17/2025
Ryan, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Jennifer T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
The truck runs great! Good job!
8/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Benjamin C|2025 Chevrolet Equinox EV
Confirmed Service Customer
8/17/2025
My rep John was great, very attentive. Our car was in transit for 2.5 weeks before arriving but he kept us in the loop. The one downside was we had to make a couple of extra trips in for forms finance forgot to have us sign, but it was all resolved.
8/18/2025
Benjamin, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out if there's anything additional we can do for you.
DELAWARE, OH
Michael M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/18/2025
I already completed a survey like this, stop sending me duplicate messages
HUNTINGTON, WV
Eddie H|2020 Chevrolet Sonic
Confirmed Service Customer
8/18/2025
Arrived at appointment time, everything ready to go. Got me right in and serviced the car perfectly. Very comfortable wait and car delivered in half the time promised. Fast , friendly, and professional service. Fully recommend Ahlbergs for all your service needs.
8/19/2025
Eddie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Chris S|2014 Buick Enclave
Confirmed Service Customer
8/11/2025
Very professional
8/13/2025
Chris, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
JOHNSTOWN, OH
Eric H|2004 Chevrolet Express Commercial Cutawa
Confirmed Service Customer
8/11/2025
Great
8/13/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Sean H|2023 Chevrolet Corvette
Confirmed Service Customer
8/12/2025
Eric has done a great job answering my questions during my two visits. Followed up to let me know when transmission fluid for C8 was available.
8/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Jimmie S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/13/2025
Jay was amazing, he was very patient, and kind.
Jarred Haney
8/16/2025
Jimmie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Norma M|2022 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Always friendly and do things in a timely manner.
8/16/2025
Norma, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Judith H|2021 Chevrolet Equinox
Confirmed Service Customer
8/13/2025
Very friendly staff
8/16/2025
Judith, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
David P|2003 Chevrolet Suburban
Confirmed Service Customer
8/14/2025
Great service, I will be back.
8/16/2025
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Jodi L|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/15/2025
Unbelievably bad experience. I would not recommend anyone ever deal with Mark Wahlberg Chevrolet of Worthington. Our overall experience included a sales professional that was not empowered who had to check with his boss for negotiations, a disconnected sales and finance experience, a sales manager that talked down to my wife, damage to our brand new car from an unknown source, poor communication at multiple levels of the dealership and a halfway repair with no willingness to make it right. My wife and I have been casually shopping for a new car for her over the last 4 months. Her last new car was a 2016 Honda Pilot that we bought new and she loved. The only thing we were anchored on is that she wanted a full size SUV. We decided on a Chevy Tahoe with the Premier trim and the only thing left to decide was the color. On Aug 7 (Wednesday), she went to Mark Wahlberg Chevrolet in Worthington. Their website identified a number of new Tahoes that were recently shipped to the store. She was supposed to go look at colors. She found the vehicle she wanted and I got engaged with their sales rep, Stephen. The conversation started normal but looking back, there were red flags from the beginning. As he started talking numbers, they had a number of items priced in that we would not need. They had GAAP insurance already in the workup. We weren’t going to need GAAP. We were trading in a car valued at $11k (more on that in a minute) and were going to put down another $15k in cash. They had an insurance policy that would pay out some large amount if the car was stolen. I had never heard of that. I asked him to pull those items. I asked about the payment and rate. Keep in mind that the sticker was ~$82k and the payment he quoted was well over $1,300. I had researched and came to a payment closer to $1,100. I asked again about the rate, he quoted my wife 10.9% without asking about her credit. Her credit score was over 800. I asked about the trade value and he said $9,000. I told him that I had researched Kelly Blue Book and the trade in value was $11,000. He passed me to his General Sales Manager, Jarrod. Jarrod told me that they look at KBB, JDPower, Blackbook and something else and the value was $9,300. Why did they offer $9,000? I logged it and moved on. We worked through as many details as we could as the store was closing. My wife wanted the car so we gave them $1,000 deposit to hold the vehicle until Monday. We were going out of town the next day for a long weekend. I reached out to someone I know that is at another dealership and asked about the trade value. On Thursday morning, he offered me $11,000. He did not know about my research or what Jarrod had offered. I made the decision to sell our car to his dealership and add the proceeds to our down payment. I notified Stephen immediately of our decision to sell the car. He put Jarrod on the phone and Jarrod was upset. He offered to up the offer to $10,500. Both he and Stephen told me about how much I was losing by changing the deal. Ultimately, the accepted our decision. Also on Thursday, after agreeing to terms, my wife completed an online credit application. Within a few minutes I received a call from a lady ( I only spoke to her once and do not remember her name). She was polite and she wanted to know if we had identified a vehicle. She was unaware that we put a deposit down the night before. Once I informed her, she asked me for the VIN. I didn’t have it and referred her to Stephen. After that call, radio silence. I had to reach out to Stephen on Friday to find out if my wife was approved and at what rate. He eventually called me and shared that she was approved and we agreed to do paperwork on Monday. On Monday morning, we went to the other dealer and sold our pilot. There was a check waiting for us. We were in the store, paperwork signed, check in hand driving away in about 10 minutes. We deposited the check at a bank down the street and drove to Mark Wahlberg Chevrolet of Worthington. My wife texted Stephen that we were coming and he said he was ready and that the car was just delivered from their Broad Street store. When we walked in, my wife with our six year old daughter approached Stephen and he didn’t recognize her. He asked her if she needed help. She reminded him of who she was and he walked her to his desk. He was frazzled the entire time. The Tahoe was parked right outside the window facing us. I could see the front of the car. None of our paperwork was ready. He printed a few things for my wife to sign and then took it somewhere else. At one point I walked out and walked around the car. I didn’t notice any damage. I got inside. I played with the seats in the back. I opened the back hatch. I got in and took note of the controls. I went back in and the finance manager came over and talked about rates and payments and then went back to his office. Stephen left in the car to fill up the gas tank. When he came back, he backed the car in. I could no longer see the front of the car. We were there for about 2 hours. Stephen ate part of his lunch at his desk. No one offered us water or refreshments of any kind. Remember, we had our 6 year old with us. We eventually went back to finance and signed paperwork. Afterward, we went outside, my wife and daughter took a picture with Stephen in front of the car that he was going to post to facebook and tag my wife. Stephen and my wife got into the front seat and started going over controls. I left with my 6 year old to get her lunch. When my wife got home she parked in the driveway in front of the garage. I opened the garage door and immediately noticed a dent the size of a golf ball in the hood. I asked her if she hit something and she said no. The dent was large enough that if she hit something, she couldn’t have missed the noise. She contacted Stephen right away. She now has a brand new $80+k car with a large dent in the hood but is ecstatic that she has a new car. I was dismayed and wanted to get it fixed. I opened the passenger door and removed the paper floor mats that come in new cars and noticed that there were no floor mats. We had paid for premium floor liners. I texted Stephen and got no response. Stephen ultimately got back to my wife and told her that the dealership would fix the dent and that they would let us know when it would happen and provide a loaner car. He said there were no loaners available so it might be a week or so. He also shared with her that he got in trouble because he didn’t walk around the vehicle with my wife before she left. On Tuesday, I followed up with Stephen asking about the floor liners and if he had any better estimate on the timing of the repair. He never responded. Later on Tuesday, Stephen reached out to my wife and told her that she could come in at 9:30 on Wednesday for the repair and it would take an hour or so. She was on time for the appointment and they repaired the dent…sort of. There was no longer a dent but there was a chip in the paint. She said that wasn’t acceptable so Stephen asked Jarrod to talk to her. Jarrod told her that the repair was complete, that once she drove off the lot the dent was her problem and the dealership met her half way by repairing the dent. He would help get a paint quote if she wanted it but the paint was our responsibility. I want to be clear that this is a very small chip in the paint. But this is a brand new car, 3 days old, that cost us a lot of money and we don’t want any imperfections. I called Jarrod and he still has not called me back. I called the General Manager, Shawn, who still has not called me back. I emailed Shawn with the details of the issue, mentioning that I don’t want a damaged relationship and that I only want them to complete the repair. I mentioned that Jarrod had talked down to my wife and that I thought that was inappropriate. Shawn replied. He apologized but stood by Jarrod and the decision not to finish the repair but did offer to split any future paint repair. I responded to his email and asked for a call back. I sit here another day later with no response.
GALENA, OH
Mike L|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
8/16/2025
Went very quick, did not have to wait
8/18/2025
Mike, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Robin R|2020 Buick Encore GX
Confirmed Service Customer
8/18/2025
I was blessed to have met a caring, polite and efficient Service MANAGER who immediately addressed my concern following a visit to having my oil changed on Tuesday August 12th.
8/19/2025
Robin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Stephen M|2019 GMC Canyon
Confirmed Service Customer
8/18/2025
Place is clean workers are very respectful and helpful, work done in a timely manner, unlike when I was going to Ricart.
8/19/2025
Stephen, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Richard C|2020 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
The gentleman at the front desk were so helpful and kind.
8/21/2025
Richard, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! Feel free to reach out to us if you need anything. Have a wonderful day.
LEWIS CENTER, OH
Steven B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/21/2025
Had no hassle booking my appointment, arrived a little early and everything went smoothly.
8/22/2025
Steven, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
COLUMBUS, OH
Vivian J|2015 Chevrolet Malibu
Confirmed Service Customer
8/22/2025
The quick service is so amazing and I enjoy taking my vehicle there. The gentleman at the front check in desk has personality plus and is willing to help and answer all questions. Disappointed that they do not do more. Have not had great luck with full service due to time line of work to done. Would rather take to a personal mechanic. Need to go back to the Jack Maxton service days
8/24/2025
Vivian, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Efe A|2022 Buick Enclave
Confirmed Service Customer
8/25/2025
Friendly, fast and convenient.
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Arianna M|2025 Chevrolet Trax
Confirmed Sales Customer
8/25/2025
Great experience! Frankie did his very best to help me find a car that suited my needs/budget! I walked away with a brand new Trax!
FRANCKY POLONE
8/26/2025
Arianna, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Clifton C|2025 Chevrolet Trax
Confirmed Sales Customer
8/25/2025
Andrew did a great job! Explained everything and showed us around the facility.
Andrew Hoban
8/26/2025
Clifton, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We are always more than happy to assist you if anything else comes up. Take care!
JOHNSTOWN, OH
Dustin S|2025 Chevrolet Trax
Confirmed Sales Customer
8/26/2025
Josh was very good
JOSHUA HARRIEL
8/26/2025
Dustin, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
LEWIS CENTER, OH
Jamaal R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/18/2025
I had a great experience buying my new Blazer. The car salesman was kind and very thorough in explaining everything to us. They were transparent and honest during the transaction.
Austin Chapman
8/19/2025
Jamaal, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Thomas B|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Painless process, very patient!
Joshua DeVore
8/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Robert B|2020 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Knowledgeable and friendly
8/21/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Mario S|2014 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Love that Austin Owens service advisor and Mario the technician!
8/21/2025
Mario, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Robert F|2024 GMC Sierra 1500
Confirmed Service Customer
8/21/2025
Quick, friendly service.
8/22/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LEWIS CENTER, OH
Brittany H|2026 Chevrolet Equinox
Confirmed Sales Customer
8/21/2025
Very clean facility and very nice staff
GILDARDO GARCIA
8/22/2025
Brittany, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Kendal L|2017 GMC Savana
Confirmed Service Customer
8/21/2025
IT TOOK TWO TIMES
8/24/2025
Kendal, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager Shawn Loibman at (614) 885-5301
SUNBURY, OH
Steve S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
My service manager was Austin. He answered all my questions and concerns. I have an extended warranty through Route 66 and Austin took care of that as well. The entire experience was great. I would recommend and will use Mark Walberg from now on.
8/28/2025
Steve, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Scott M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
I was first one in and first one out.
9/1/2025
Scott, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Olivia C|2020 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
Workers efficient and courteous.
9/1/2025
Olivia, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
William P|2022 GMC 1500 Sierra
Confirmed Service Customer
8/29/2025
Great customer service
9/1/2025
William, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GALLOWAY, OH
Keith B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
On time done well
9/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
GAHANNA, OH
Carlea H|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/1/2025
Hello, please note in my file, car will be returned for maintenance due to all TPM systems on each tire are now not registering. Initially only one, passenger rear was not reading. Now ALL not reading. Terrible service unfortunately. Appt was 8am, car done at 11am, sat there until 5pm with more issues? Requested shuttle at 11am, said they would be here in 1-2 hours, never showed up. Again not a great experience, maybe 1-2 stars Please follow up with solutions
9/2/2025
Carlea, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
COLUMBUS, OH
Jill B|2021 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
Service was provided in a timely manner.
9/3/2025
Jill, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
DUBLIN, OH
William H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/7/2025
You have truck more then me
COLUMBUS, OH
Kamal A|2023 GMC Yukon XL 1500
Confirmed Service Customer
9/7/2025
High prices on parts and service.
9/8/2025
Kamal, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our General Manager Shawn Loibman at (614) 885-5301 when you have an opportunity, and we will be more than happy to try and turn your experience around.
COLUMBUS, OH
Randy A|2020 Chevrolet Blazer
Confirmed Service Customer
9/7/2025
They did the oil change in a timely matter also let me use a out of date coupon
9/8/2025
Randy, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Michel W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/8/2025
On time and quickly completed service needing done.
9/10/2025
Michel, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DELAWARE, OH
Melissa S|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/27/2025
Excellent experience. Austin Chapman and the rest of your team went above and beyond to get me the vehicle I wanted!
Austin Chapman
8/27/2025
Melissa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAINBRIDGE, OH
Brandon R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/27/2025
Steve-O was super great!!!
STEPHEN CALLUM
8/28/2025
Brandon, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
RADNOR, OH
Nora D|2026 Chevrolet Traverse
Confirmed Sales Customer
8/27/2025
Terry was very welcoming, warm and made the day brighter!!
Terry Dingus
8/28/2025
Nora, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Thank you, and have a fantastic day!
COLUMBUS, OH
Sean H|2023 Chevrolet Corvette
Confirmed Service Customer
8/30/2025
Replaced broken mirror on C8. Eric did a great job getting and keeping the parts for the job.
9/1/2025
Sean, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTERVILLE, OH
Danny F|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/1/2025
Work was done quickly and dealership people were polite and professional.
9/2/2025
Danny, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WORTHINGTON, OH
Jose R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
I think they plan to improve. My vehicle still has the same problems
9/2/2025
Jose, we strive for 100% satisfaction, and we regret to find out that this was not the case. We'd like the opportunity to turn your experience around. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 at your earliest convenience to discuss how we can turn this experience into a positive one.
COLUMBUS, OH
John S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/3/2025
Great dealing with your team, never felt pressured and got the truck I wanted for a great price.
Shane Mauger
9/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Lawrence D|2017 Chevrolet Impala
Confirmed Service Customer
9/8/2025
Very prompt and professional
9/9/2025
Lawrence, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
REYNOLDSBURG, OH
Audra P|2023 Chevrolet Malibu
Confirmed Service Customer
9/11/2025
friendly service agent; service dept did "we owe you" repairs on my just-purchased car quickly; agent referred me to someone to explain the control panel. A salesman (not the one who sold me the car) walked me through the controls on the car since there was no owner's manual
9/12/2025
Audra, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Bill S|2013 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/8/2025
My experience with Mark Wahlberg Chevrolet was awesome. The staff is helpful and your texts are helpful and I appreciate everyone to help me.Thank you
9/9/2025
Bill, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
MARENGO, OH
Susan O|2018 Chevrolet Cruze
Confirmed Service Customer
9/8/2025
Mark Wahlberg quick service is the best, always helpful
9/9/2025
Susan, we're glad everything was completed quickly and to your satisfaction! We can't wait to see you again, have a great day.
COLUMBUS, OH
Laura S|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/10/2025
Great experience! Everyone was very welcoming and friendly. Our salesman, Terry, listened to us from the beginning and made us feel right at home throughout the entire process. Would definitely recommend this dealership!
Terry Dingus
9/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST MANSFIELD, OH
Kaitlin P|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/11/2025
Austin did an amazing job! he made sure he was very upfront with everything from start to finish and went out of his way to help me get rid of my negative equity and choose a vehicle that worked best for me that i fell in love with!
Austin Chapman
9/12/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BAINBRIDGE, OH
Antonio A|2025 Chevrolet Colorado
Confirmed Sales Customer
9/15/2025
Perfecto
FRANCKY POLONE
9/16/2025
Antonio, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Si necesitas algo más, no dudes en llamarnos o visitarnos. ¡Que tengas un día estupendo!
CANAL WINCHESTER, OH
Randy S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/18/2025
Was very knowledgeable on the cars and great service
ORIENT, OH
Sheila R|2025 Chevrolet Colorado
Confirmed Sales Customer
9/23/2025
We worked with Shane Mauger to purchase our new Colorado. He did an amazing job and was very helpful. We are very happy with the entire process including the finance portion.
Shane Mauger
9/24/2025
Sheila, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Joseph L|2021 Chevrolet Traverse
Confirmed Service Customer
9/24/2025
My service was performed quickly and on time. The atmosphere was very comfortable too! Keep up the good work!
9/24/2025
Joseph, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
DELAWARE, OH
Rick F|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
I Use this Location as my only Repair Source. This was 1st time I Scheduled a Saturday. They were Busy but, Service to my Silverado was Started at Scheduled time and Completed at a Reasonable Time. While waiting I was impressed by the Quality of Staff that was Working. They were Courteous, Friendly and Left a Positive Impression with everyone they Encountered. As always, I will Continue to Bring my Truck to Mark Wahlberg Chevrolet of Worthington. Thank you.
9/25/2025
Rick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Worthington. Please let us know if there is anything else we can do for you; we are more than happy to help!
SUNBURY, OH
Thomas C|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/25/2025
My dealership was amazing. It was clean and organized.
Terry Dingus
9/27/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ETNA, OH
Sonya P|2019 Buick Encore
Confirmed Service Customer
9/25/2025
I had an appointment for 10:30am when I arrived police cars were all over the parking lot for some incident that occurred before I got there. The talk was about a stolen vehicle I heard. More importantly, the young man asked what the appointment was for. I said I’m here for my oil change which is what I wrote in the service notes. Then he asked which oil change and gave 3 different options. Good, Better, or best. Well, as a loyal customer I know darn well an oil change does not start out at $139.00 and up. I said I usually pay $79.00 to $89.00. The young man said oh yes we have those too. I shook my head because I felt like they were deceiving their customers. I sat there the whole time listening to them do this to all of the customers it was sickening. I even told them that they were deceiving customers and they said we have to do it like that. I will never go back there again. I may never even buy a car from you guys again. The entire experience was terrible.
9/28/2025
Sonya, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Shawn Loibman, at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
REYNOLDSBURG, OH
Marc M|2015 Chevrolet Malibu
Confirmed Service Customer
9/26/2025
Very friendly and helpful. I was completely satisfied.
9/28/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Michael S|2024 Chevrolet Colorado
Confirmed Service Customer
9/26/2025
Got me in right away, no wait. Service was done in about 30 minutes max. Ser. mgr was very helpful in showing me what they were doing on this service trip. I was very pleased.
9/29/2025
Michael, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
HILLIARD, OH
Hawanatu K|2016 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Customer Service was excellent.
9/15/2025
Hawanatu, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Pamela H|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
Laith was very helpful. You showed me how to use my car and all the little things that I needed to know about it.
Laith Khalil
9/16/2025
We're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Michael B|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Eric did a top-notch job
9/16/2025
Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LEWIS CENTER, OH
Curtis R|2015 Chevrolet Colorado
Confirmed Service Customer
9/16/2025
Broken valve stem replaced.
9/17/2025
We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!
WESTERVILLE, OH
Barbara B|2006 Chevrolet Cobalt
Confirmed Service Customer
9/17/2025
Good job. I will return for future service!
9/17/2025
Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Michael A|2024 Chevrolet Malibu
Confirmed Service Customer
9/18/2025
It was great
9/19/2025
Michael, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! Feel free to reach out to us if you need anything. Have a wonderful day.
WORTHINGTON, OH
Frank G|2025 Chevrolet Trailblazer
Confirmed Service Customer
9/23/2025
On time !!
9/24/2025
Frank, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
COLUMBUS, OH
Shari S|2024 Chevrolet Trax
Confirmed Service Customer
9/25/2025
The process was seamless and everyone was friendly and helpful.
9/26/2025
Shari, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Ashanti S|2021 Chevrolet Trailblazer
Confirmed Service Customer
9/25/2025
Even though Saturdays are busy because they close early, nothing ever seems rushed.
9/28/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
COLUMBUS, OH
Porchia W|2020 Chevrolet Trax
Confirmed Service Customer
9/26/2025
I was very pleased with the service that I received from all employees in the maintenance department. Most of all I was very pleased with who signed me in, Tye
9/29/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
R G|2018 Chevrolet Malibu
Confirmed Service Customer
9/27/2025
I came in without an appointment, hoping I could be worked in. The service rep was able to take care of my car immediately and was also able to address an issue I thought would require another appointment. First rate customer care as always!
9/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Brittany K|2020 Chevrolet Equinox
Confirmed Service Customer
9/28/2025
Quick service.
9/29/2025
Brittany, we're glad everything was completed quickly and to your satisfaction! Until the next time we meet, take care!
WESTERVILLE, OH
Jonathan N|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
9/28/2025
Our salesman was great!
Laith Khalil
9/30/2025
Jonathan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
GALENA, OH
Barbara B|2006 Chevrolet Cobalt
Confirmed Service Customer
9/29/2025
The staff was very professional & explained services I needed in future in addition to the service performed today.
9/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Steven T|2026 Chevrolet Trax
Confirmed Sales Customer
9/29/2025
Really pleased with the buying experience and the help provided by Steve O and Terry -- I'd recommend them highly!
STEPHEN CALLUM
9/30/2025
Steven, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Jon M|2021 Chevrolet Traverse
Confirmed Service Customer
9/29/2025
Met my expectations for an oil change.
10/1/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Alexander C|2026 Chevrolet Colorado
Confirmed Service Customer
10/2/2025
You guys are the bees knees
10/6/2025
Alexander, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WORTHINGTON, OH
Robert K|2017 Chevrolet Malibu
Confirmed Service Customer
10/3/2025
Oil change and tire rotation was done on time. They found a nail in one of the tires and repaired it,
10/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
COLUMBUS, OH
Rudolph D|2016 Chevrolet Suburban
Confirmed Service Customer
10/6/2025
Great customer service
10/7/2025
Rudolph, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Russ T|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/29/2025
Requested 75k mile maintenance and oil change. Items taken care of expeditiously. Job well done. The Silverado is happy again.
10/1/2025
Russ, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
WESTERVILLE, OH
Karron B|2025 Chevrolet Trax
Confirmed Service Customer
10/6/2025
Accommodating and efficient
10/7/2025
Karron, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Robin R|2020 Buick Encore GX
Confirmed Service Customer
10/6/2025
I came in because my dashboard stated Brake Pad Monitor needed attention. I immediately asked to have my brakes checked out. I felt blessed when told my brakes didn’t need repair or replaced. However, I was informed they were installed improperly which caused the INDICATOR BRAKE light to turn on. FORTUNATELY when my tires were back on my car the dashboard light is NO LONGER on.
10/7/2025
Robin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Worthington
COLUMBUS, OH
Tom F|2017 Chevrolet Cruze
Confirmed Service Customer
10/8/2025
On time as promised
10/9/2025
Tom, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WORTHINGTON, OH
Steve B|2025 GMC Sierra 1500
Confirmed Service Customer
10/8/2025
Oil change and tire rotation was efficient
10/11/2025
Steve, your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
WORTHINGTON, OH
Keith M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/9/2025
I started at main shop where I was introduced at purchase. Then sent to starlight where maintenance was preformed? I did not know about satellite! They were quick and thorough. Got me in and out!
10/12/2025
Keith, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRANVILLE, OH
John B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
good
10/14/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Marianne W|2019 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
The front desk clerk and the reception was friendly and kind. The waiting area was clean and comfortable..
10/13/2025
We want all our clients to have a comfortable and stress-free experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CANAL WNCHSTR, OH
Mark K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/7/2025
Great, convenient service and answered all questions
10/8/2025
Mark, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Kenneth E|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/8/2025
I called Joshua Devore about leasing a vehicle. He gave me a great price, I drove to the dealership, signed the paperwork (with no surprise fees), and drove home. Couldn’t have been easier. Definitely recommend!
Joshua DeVore
10/9/2025
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
XENIA, OH
Marvin H|2025 Chevrolet Blazer
Confirmed Service Customer
10/9/2025
I was gotten in at my appointed time. Everyone was kind and courteous. My Blazer was put on a rack and was taken care of quickly.
10/11/2025
Marvin, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington - Service! We sincerely value your business and look forward to your next visit!
UPPER ARLNGTN, OH
Ruth D|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
10/9/2025
They were polite and informative. Nothing to complain about.
10/11/2025
Ruth, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WORTHINGTON, OH
Debra K|2022 Chevrolet Trax
Confirmed Service Customer
10/9/2025
Counter attendant (older man), very courteous, found nail in tire during routine oil change and repaired at no additional cost which I greatly appreciated, since I had already spent a couple hundred dollars. Thank you!
10/11/2025
Debra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Teresa H|2026 Chevrolet Traverse
Confirmed Sales Customer
10/13/2025
Donnie Smith, finance manager invited me to come in and take a look around. He introduced me to Laith my sales man. They both worked really hard to get me the best deal
Laith Khalil
10/14/2025
Teresa, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
GROVE CITY, OH
Anna G|2026 Chevrolet Tahoe
Confirmed Sales Customer
10/15/2025
I had the best experience. Terry D truly was such a big help in finding the car that was right for our family.
Terry Dingus
10/23/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
WESTERVILLE, OH
Milton H|2025 Chevrolet Trax
Confirmed Service Customer
10/15/2025
Fast service
10/17/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Columbus, OH
Jennifer K|2021 Chevrolet Blazer
Confirmed Service Customer
10/13/2025
It was great and very helpful! I had an issue with.my check engine light and they got me right in and also had my car back to me the same day!
10/14/2025
Jennifer, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Ann A|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/13/2025
great service
10/14/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
DUBLIN, OH
Esther H|2014 Chevrolet Cruze
Confirmed Service Customer
10/15/2025
Oil change went fast
10/16/2025
Esther, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Anthony B|2020 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
Needed oil change. Wait time was only about 25 min. Got in same day as I called
10/19/2025
Anthony, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Terrance B|2021 Chevrolet Trax
Confirmed Service Customer
10/18/2025
The repair times are excessive and it seems like you always have to wait on a technician to get back from vacation! You shouldn't have to wait three weeks to a month to get your vehicle serviced! Utterly shameful and poor! The service department is a joke!
10/20/2025
Terrance, we regret to hear that you had this experience with us. Here at Mark Wahlberg Chevrolet of Worthington, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our General Manager Shawn Loibman at (614) 885-5301 to discuss ways we can better serve you in the future.
COLUMBUS, OH
Melinda K|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/19/2025
I had had some previous bad experience with service and did not want to go back to them, but I gave them one more chance Nick Stewart was kind respectful and true to his word. I will be returning
10/20/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!
GROVE CITY, OH
Stephen L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
I brought my truck in for service because the backup camera has never worked since I purchased it from this dealership. I was told a new camera would be ordered, but after several weeks of no communication, I had to call to follow up. They said it would arrive by Wednesday—again, no update. I dropped the truck off Sunday night and called Thursday to check in. The service rep couldn’t locate my vehicle, and another employee acted like I was inconveniencing him by asking for an update. He said it could be several more days before the truck was even looked at. Only after I insisted that this was unacceptable did he call back and say it would be ready the next morning. The next day, I got a call from Nick who said he was “returning my call” but didn’t know my name or why he was calling. It was clear no one had briefed him. We picked up the truck Friday evening—and the backup camera still doesn’t work.
10/21/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (833) 795-1059 so we can understand your situation better in order to try and turn your experience around. Thank you, Mark Wahlberg Chevrolet of Worthington - Service
SUNBURY, OH
Ruth D|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
10/16/2025
Brad and Ty answered all my questions. I mean every question! Until I understood! Adding a coupon (they had) to my total was extremely helpful. I will continue to take my car to this location. Thanks guys! 🙂
10/19/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We sincerely value your business and look forward to your next visit!
JOHNSTOWN, OH
Franklin S|2019 Chevrolet Equinox
Confirmed Service Customer
10/17/2025
Nick Stewart was very helpful and knowledgeable. Definitely will return when I am in need of further service
10/19/2025
Franklin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Carol G|2020 Chevrolet Bolt EV
Confirmed Service Customer
10/17/2025
Very knowledgeable and straightforward
10/20/2025
Carol, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
James T|2009 Chevrolet Silverado
Confirmed Service Customer
10/17/2025
Perfect service once again!
10/19/2025
James, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NEW ALBANY, OH
Norbert L|2025 GMC Yukon XL 1500
Confirmed Service Customer
10/22/2025
I really appreciate, all services was good and no complaint since I started using Mark Wahlberg Chevrolet Worthington. You're the best 👌🏾
10/23/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Scott H|2018 Chevrolet Equinox
Confirmed Service Customer
10/24/2025
On time for the appointment and the staff was ready and got me out quickly even taking care of a tire pressure monitor issue during the oil change
10/26/2025
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
GALENA, OH
Shayne R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
I visited Mark Wahlberg Chevrolet for an unscheduled oil change and was promptly greeted upon arrival. Despite not having an appointment, I was acknowledged immediately and accommodated without delay. The service representatives, Brad Langford and Ty Snyder were exceptionally professional, courteous, engaging, jocularly and personable, creating a welcoming and positive experience. I truly felt valued as a customer. I also appreciated that there was no pressure to purchase unnecessary services. The representatives Brad Langford and Ty Snyder informed me of a service recall related to my vehicle and assisted me in applying my GM Rewards points to reduce the cost of my oil change. Overall, the level of service and attention to detail exceeded my expectations. I highly recommend Mark Wahlberg Chevrolet for their professionalism, integrity, and commitment to customer satisfaction.
10/29/2025
Shayne, our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Brian S|2019 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Fast and friendly. They let me look at both air filters before replacing them.
11/3/2025
Brian, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Joe T|2024 GMC Sierra 1500
Confirmed Service Customer
11/3/2025
World-class experience as always
11/4/2025
Joe, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
POWELL, OH
Nicki M|2017 Chevrolet Colorado
Confirmed Service Customer
11/3/2025
Horrible communication. See text communication for details. I will be posting a 1 star review on Google and never coming back to your dealership for service ever again.
11/5/2025
Nicki, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (833) 795-1059 at your earliest convenience to discuss how we can turn this experience into a positive one.
WORTHINGTON, OH
Peter G|2017 Chevrolet Cruze
Confirmed Service Customer
11/3/2025
Very thorough.
11/4/2025
Peter, we are very happy to have provided you with such a positive experience! We hope to see you soon!
COLUMBUS, OH
David T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
I just went in for an oil change...I was very surprised at the cost of $430.00, part of which was in cabin replacement filter for $120.00.....I probably will not have the dealership perform work on my truck at the express care. To note, the staff and technicians were great!
11/9/2025
David, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager Shawn Loibman at (614) 885-5301 so we can make your experience a positive one.
DELAWARE, OH
Edward B|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
Very welcoming at each visit. Duane Floyd went beyond helping us throughout the transaction.
DUANE FLOYD
11/4/2025
Edward, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTERVILLE, OH
Paul W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/3/2025
great work on time an fast THANKS A LOT
11/4/2025
Paul, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Tiffany M|2022 Chevrolet Suburban
Confirmed Service Customer
11/5/2025
The service representatives explained the service packages and respected my decision. While completing the service, the technician showed me the filters that needed replaced and at that time, I decided to move forward with that addition to the service. I was in and out in a reasonable amount of time and the service representatives were friendly and helpful.
11/6/2025
Tiffany, thank you so much for the positive review! Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALENA, OH
Philip S|2024 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Everything was quick and professional. Wish I would have received a phone call upon completion of my vehicle. I had to call to check.
11/6/2025
Philip, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
WORTHINGTON, OH
Andre R|2025 Chevrolet Trax
Confirmed Sales Customer
11/5/2025
Shane was a big help in helping me find the right vehicle for a reasonable price and monthly payments. Very knowledgeable and helpful the moment I was in his care.
Shane Mauger
11/6/2025
Andre, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
COLUMBUS, OH
Alan F|2017 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
I had an appointment for an oil change at 10:00 am and showed up early. I also had an email from a curent (now former) quick service manager for a free oil change from last spring. The currentt quick service manager said that he would not honorthe free oil change because the issuer did not understand teh previous service was not a duplicate. The current manager said he could give a huge discount but not provide a free oil change. He siad he could charge 50$ (which was less than a 50% discount. I reluctantly agreed. Then, I had to wait 1 1/2 hours before the oil change was completed. I will not bring our Malibu back to this dealer for any future service.
11/10/2025
Alan, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Jeanette Y|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Frendly, fast service
11/6/2025
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
WESTERVILLE, OH
Nickolas S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Service was amazing
11/6/2025
Nickolas, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
MARYSVILLE, OH
Edward M|2024 Chevrolet Blazer
Confirmed Service Customer
11/6/2025
I was a customer of Mark Wahlberg Chevrolet of Worthington for several years, buying cars and having service done. I was satisfied with their service in the past but was very disappointed with my most recent visit and have lost all confidence in the dealer’s service department. On October 17th I called for an appointment for my 2024 Blazer because I was hearing unusual noises from under the car when breaking to a stop or starting from a stop. The appointment was set for the morning of Thursday, October 23rd and I dropped the car off the day before. When I spoke to the service advisor, he mentioned that they would not likely be able to look at the vehicle for a day or two after the appointment time. I wondered why they take appointments if they can’t honor them but left the vehicle hoping for the best. On the afternoon of Monday, October 27th I texted the service advisor who responded that “the vehicle is currently dispatched to one of my technicians” and “once I receive an update, I will reach out immediately”. I texted again for an update on Tuesday afternoon and received no response. I texted again on Wednesday afternoon and received a response of “…still waiting…trying our best…see if I cannot to expedite”. I texted again Thursday to see if there was any progress and didn’t get any response by Friday October 31st, 8 days after my appointment. I decided to go in and pick up the Blazer that day. When I arrived, I was told my service advisor would not be in until Monday, so another advisor offered to help. I told him that I would like my vehicle back and he then tried to find its location on the lot. He concluded after some time that it had not been dispatched to a technician! I asked if it was unusual for a vehicle that had been there for 8 days to not be dispatched. I was honestly expecting some kind of apology or at least an excuse but what I got was “no, this place is a complete disaster”. I wish the story was over, but it is not. I made an appointment for the following week at another local dealer. When they diagnosed the symptom, they discovered that a transmission mount had not been re-seated properly and an ECM module was not remounted when Mark Wahlberg Chevrolet of Worthington did warranty service on the transmission earlier. Not only were they unable to fix the issue, but they were the cause.
11/11/2025
Edward, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 at your earliest convenience so we may further assist you in working towards a resolution.
BLACKLICK, OH
Judith H|2025 Chevrolet Trax
Confirmed Service Customer
10/22/2025
Very friendly and got got the job done! My only complaint is that I thought that they would wash the car. Every dealer we ever took a car too that was part of the checkup!
10/22/2025
Judith, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager Shawn Loibman at (614) 885-5301.
HOWARD, OH
Rhonda H|2021 Chevrolet Blazer
Confirmed Service Customer
10/24/2025
My car sat on the lot for 6 days without being looked at. Upon contacting they could not give me a date or when they would be able to get to it. Just that they were swamped with work and not enough technicians.
10/26/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (833) 795-1059 at your earliest convenience to discuss how we can turn your experience into a positive one.
LEWIS CENTER, OH
Don H|2018 GMC 1500 Sierra
Confirmed Service Customer
10/24/2025
No problems
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTERVILLE, OH
Lionetta C|2017 Chevrolet Equinox
Confirmed Service Customer
10/25/2025
Service was fast and i was kept indigent throughout.
10/27/2025
Lionetta, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Reginald J|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/31/2025
Great service
10/31/2025
Reginald, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
PATASKALA, OH
Paul P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/3/2025
Great
Terry Dingus
11/4/2025
Paul, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
DUBLIN, OH
Robert K|2017 Chevrolet Malibu
Confirmed Service Customer
11/7/2025
Had new battery installed in a 2017 Malibu Dealer checked old battery and gave me readings. They had replacement battery in stock and were able to install it in a very reasonable time. They did a good job at a competitive price.
11/9/2025
Robert, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Daniel W|2026 Chevrolet Equinox
Confirmed Sales Customer
11/8/2025
Hes very nice and honest
Carlos Castillo
11/10/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
GROVE CITY, OH
Carol S|2023 Chevrolet Equinox
Confirmed Service Customer
11/8/2025
Just got regular maintenance done. Everyone was so nice and no one tried to talk me into any other items. Refreshing.
11/8/2025
Carol, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Tiara W|2021 Chevrolet Blazer
Confirmed Service Customer
11/8/2025
I got my car before the date expected for it to be completed. My repair tech was excellent.
11/10/2025
Tiara, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please don't hesitate to reach out to us if there's anything more we can do!
CANAL WINCHESTER, OH
Jeannette H|2020 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
very helpful and professional service. Inspection revealed the necessity of new tires, but no heavy sales pitch.
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Janice W|2021 Chevrolet Equinox
Confirmed Service Customer
11/9/2025
Everyone is extremely professional and you are in and out before you know it. They do a GREAT job!!!
11/10/2025
Janice, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Lanae S|2026 Chevrolet Trax
Confirmed Sales Customer
11/9/2025
Overall a 10 jay was awesome and understood what I was looking for in a car
Jarred Haney
11/10/2025
Lanae, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Doris M|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/10/2025
As always the service manager was great, kept me informed and my wait time was a little less than the given time.
11/11/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WHITEHALL, OH
Kelly S|2024 GMC Canyon
Confirmed Service Customer
11/12/2025
Stop trying to up sell. $120 to change the cabin air filter is ridiculous. This is a $20 part that takes less than 15 minutes to change.
11/13/2025
Kelly, we would like the opportunity to address your concerns. Please reach out to us directly at (833) 795-1058 when you have a chance. Thank you, and we look forward to hearing from you.
DUBLIN, OH
Bob K|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/14/2025
Technicians did not rotate tires despite being reminded by the customer and charging the customer for the service. Person running the front desk denied that they were not rotated until my husband showed proof that he marked his tires before arriving.
11/20/2025
Bob, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to our general manager Shawn Loibman at (614) 885-5301 so we can work towards a resolution.
COLUMBUS, OH
Marlena I|2025 Chevrolet Trax
Confirmed Sales Customer
11/17/2025
Great car buying experience with Jay! I couldn’t be more happy with my new 2025 purchase. Process was so smooth & easy. I would definitely recommend Jay to my family & friends on their next car purchase
Jarred Haney
11/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Todd D|2026 Chevrolet Equinox
Confirmed Sales Customer
11/18/2025
Austin Chapman was outstanding to work with on determining and finding the correct vehicle for me. He's professional, a straight shooter and knows how to provide great customer service. Refreshing to interact with a person with common sense and gets it. Thank you Mr. Chapman.
Austin Chapman
11/19/2025
Todd,, thank you for your kind review; we are happy to pass along your comments to Austin here at Mark Wahlberg Chevrolet of Worthington! If you have any questions, please don't hesitate to reach out!
COLUMBUS, OH
Christopher J|2019 GMC 2500HD Sierra
Confirmed Service Customer
11/18/2025
Josh Harrel was awesome Professional and knowledgeable. He stayed on top of things to get my loan thru and repairs taking care of and continues to do so
11/20/2025
Christopher, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
KINGSTON, OH
Amanda L|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/18/2025
Everyone had a great attitude. This is the second car I have purchased there and both times the experience was great. Everyone makes the process easy.
Andrew Hoban
11/20/2025
Thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! We look forward to your next visit! Take care!
WESTERVILLE, OH
Roberta C|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Service manager was knowledgeable and friendly. Service technician was thorough and courteous.
11/21/2025
Roberta, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ZANESVILLE, OH
Arnett R|2019 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Good respectful service.
11/22/2025
Arnett, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Worthington
COLUMBUS, OH
Keith S|2002 Buick LeSabre
Confirmed Service Customer
11/20/2025
Excellent service and fast also. Thank you..
11/23/2025
Keith, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington - Service! We are always more than happy to assist you if anything else comes up. Take care!
WORTHINGTON, OH
Robert K|2025 Chevrolet Corvette Z06
Confirmed Service Customer
11/21/2025
nick piper was very helpful! great job
11/23/2025
Robert, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Angela O|2025 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
I had the pleasure of working with Austin Owens. He and his team serviced my vehicle in a timely manner. Very professional, trustworthy and reliable. I am pleased and recommend them and will go back again.
11/10/2025
Angela, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!
GALENA, OH
Stacie S|2020 Chevrolet Trax
Confirmed Service Customer
11/10/2025
Went to the quick service for oil change and everyone was awesome and very helpful. The two guys at the counter were great.
11/11/2025
Stacie, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
COLUMBUS, OH
Nicole D|2026 Chevrolet Equinox
Confirmed Sales Customer
11/12/2025
Excellent customer service from Shame!
Shane Mauger
11/13/2025
Nicole, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! We are always more than happy to assist you if anything else comes up. Take care!
HILLIARD, OH
Nathan D|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
Great Service
11/18/2025
Nathan, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
REYNOLDSBURG, OH
Flora W|2013 Chevrolet Malibu
Confirmed Service Customer
11/19/2025
Good service
11/21/2025
Flora, we really appreciate your positive review! If you're ever in need of more help, please let us know!
COLUMBUS, OH
Michael P|2024 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Service was prompt and advisor was courteous.
11/22/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
WESTERVILLE, OH
William M|2016 Chevrolet Trax
Confirmed Service Customer
11/19/2025
Polite and professional service
11/22/2025
William, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Bridgett O|2026 Chevrolet Equinox
Confirmed Service Customer
11/20/2025
Excellent Attention to detail from start to finish.
11/23/2025
Bridgett, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Eunice A|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/21/2025
Great service and very professional with great help
JOHN SPIVEY
11/24/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Worthington. We hope to see you soon!
COLUMBUS, OH
Victor P|2014 Chevrolet Impala
Confirmed Service Customer
11/21/2025
Nice and friendly service, it went pretty well. My only issue was the wait was too long. Overall good job!
11/24/2025
Victor, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (833) 795-1059 so we can assist you further.
WESTERVILLE, OH
Ella D|2018 Chevrolet Cruze
Confirmed Service Customer
11/22/2025
The experience itself was great, but having to leave my car for three days was very inconvenient ⁹
11/24/2025
Ella, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 795-1058 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Patricia S|2026 Chevrolet Traverse
Confirmed Sales Customer
11/24/2025
Very friendly and listen to me
Terry Dingus
11/25/2025
Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
REYNOLDSBURG, OH
Fred M|2022 Chevrolet Trax
Confirmed Service Customer
11/24/2025
The gentleman was very knowledge and helpful.
11/25/2025
Fred, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
William C|2026 Chevrolet Equinox
Confirmed Sales Customer
11/26/2025
Good survice
Stephen Fout
11/27/2025
William, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Sue W|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/26/2025
I got right in at my appointment time and had my questions answered. I trust Mark Wahlberg Chevrolet to keep my Trailblazer serviced and in good working condition.
11/27/2025
Sue, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Erik D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/26/2025
Jay and Lakeisa both called me for two weeks checking up on me after a bad wreck with a semi. Then knowing I was still hurt Jay made my buying experience as pain-free as possible. They both are top rate people, who I think the world of. This is 3 trucks in a row bought from your location.
Jarred Haney
11/27/2025
Erik, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Ed M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/27/2025
Prompt and very helpful
11/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLS, OH
Loretta J|2026 Chevrolet Equinox
Confirmed Sales Customer
11/27/2025
Terry was great made the hunt for my new care easy and hassle free.
Terry Dingus
11/27/2025
Loretta, thank you for your kind review. We are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington. If you have any further questions, please don't hesitate to call us. We're always happy to help!
COLUMBUS, OH
Fernanda M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
He help me inmediatley in all my questions I really recommend that dealership and my truck is like a new the attention very professional thank you
11/25/2025
Fernanda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Amy C|2026 Chevrolet Trax
Confirmed Sales Customer
11/24/2025
Steve O was a wonderful salesman
STEPHEN CALLUM
11/25/2025
Amy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
FAIRFIELD TOWNSHIP, OH
Kathleen M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Loved the gentleman running the desk. He entertained me
11/24/2025
Kathleen, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
COLUMBUS, OH
Curtis R|2015 Chevrolet Colorado
Confirmed Service Customer
11/24/2025
Oil change done and tires rotated in a timely manner
11/25/2025
Curtis, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
WESTERVILLE, OH
Aaron O|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/28/2025
It took 1.5 hours to do a simple oil change even though an appointment was made. Apparently staffing issues that day but we were not informed when we handed over our keys. Service advisor told me later arrivals were done before mine because it was more difficult to find the filter and oil for my 2500 Duramax than the cars(really). Poor communication up front and then a weak or false excuse on why our vehicle wasn't, at least, even completed in appointment alignment.
12/2/2025
Thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our General Manager Shawn Loibman at (614) 885-5301.
GROVE CITY, OH
Lee K|2026 Chevrolet Traverse
Confirmed Sales Customer
12/1/2025
Everyone was very accommodating when I came to the dealership. Jay helped me out with my test drive with the new Traverse, and then getting me the best deal. He helped me to decide between a lease, or finance. He's very professional, personable, and easy to get a long with, without the high pressure saleman tactics. I highly recommend seeing Jay Haney for your next vehicle, or even a test drive.
Jarred Haney
12/2/2025
Lee, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Thanks for the recommendation, and have an amazing day!
COLUMBUS, OH
Brent C|2026 Chevrolet Traverse
Confirmed Service Customer
12/4/2025
The salesman Jay Haney was very professional and he honored all that he promised to me. Mark Wahlberg Chev was very deceitful and tried to switch the loan amount and also take away things that were promised by the salesman.
12/5/2025
We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (833) 795-1059 so we can assist you further.
COLUMBUS, OH
Frederick D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/29/2025
EXCELLENT
11/29/2025
Frederick, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
SUNBURY, OH
Elysee R|2026 Chevrolet Suburban
Confirmed Sales Customer
12/2/2025
Everything is
Andrew Hoban
12/2/2025
Elysee, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Michele H|2022 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Appointment was scheduled for 11am, car was not completed until 12:30pm. I repeatedly had to ask how much longer it would be, as there were several people who came in after me with NO APPOINTMENT and they left before my car was completed. I was then asked “how much time I had” when I insisted I needed to go, due to having another appointment.
12/10/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact our General Manager Shawn Loibman at (614) 885-5301 so we can understand your situation better in order to try and turn your experience around. Thank you, Mark Wahlberg Chevrolet of Worthington
COLUMBUS, OH
Chuck K|2020 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
Nothing to tell, they did their job, and I am completely satisfied
12/9/2025
Chuck, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
COLUMBUS, OH
Kendra L|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/8/2025
Everyone was great went fast walked away with a brand new Tahoe
FRANCKY POLONE
12/9/2025
Kendra, thank you for your kind words and this wonderful review! Until the next time we meet, take care!
SOUTH SHORE, KY
Sean H|2020 Chevrolet Malibu
Confirmed Service Customer
12/8/2025
Was in and out
12/8/2025
Sean, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WORTHINGTON, OH
Abigail L|2026 Chevrolet Equinox
Confirmed Sales Customer
12/8/2025
Duane was very knowledgeable, friendly, and easy to work with! I was a little bit nervous going into it because I had never financed a new car before but he was patient and helped with answering every question my mom and I had. Thank you Duane!
DUANE FLOYD
12/9/2025
Abigail, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Peter B|2020 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
great service
12/11/2025
Peter, we really appreciate your positive review! If you have any questions, please don't hesitate to reach out!
WORTHINGTON, OH
Scott K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/5/2025
Great service, will be back
12/6/2025
Scott, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
POWELL, OH
Eun H|2023 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Followed up well
12/9/2025
We are glad we could help! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Worthington
WESTERVILLE, OH
Naveen R|2017 Chevrolet Cruze
Confirmed Service Customer
12/8/2025
Brad and his colleagues did great! No fuss, no hassle, just authentic service.
12/9/2025
Naveen, we're happy to hear you had such a positive experience with our team! We hope to see you soon!
Gahanna, OH
Andrea D|2018 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Brought my equinox in to fix a leak in my trunk and replace a broken sunroof motor. Initial diagnostic and repairs took 3 days. Came in to get my car, drove down to the first light headed east on 161 and came back as my sunroof was not opening with a one-touch button as it did before. Was told it needed to be reprogrammed and would take 15 mins. 3 hrs later, I was told the motor died that was replaced and needed to be replaced again. Left my car over the weekend and came back on Monday after paying for a secondary motor. Fast forward 2 days, it poured rain and found water inside my car again, after paying to clean the drain holes and advise the leak was fixed. Brought my car back a second time. I reached out 5 days later, was told the sunroof seal was damaged and needed to be replaced. Paid for the seal AND labor a second time.. even though I paid labor and diagnostic the first time when I was told the drain was clogged and caused a leak. Service advisor did wave the second diagnostic fee, which felt right but I’m not satisfied that I had to bring my car back twice after initial diagnostic and payed for labor 2x.
12/12/2025
Andrea, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (833) 795-1059 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
WESTERVILLE, OH
Mary K|2017 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Great service from the entire staff.
12/11/2025
Mary, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Patrick L|2017 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
great service
12/11/2025
Patrick, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Bruce P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
Great Experience!! Less than 45 minutes start to finish on my oil change
12/11/2025
Bruce, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WORTHINGTON, OH
Timothy H|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/11/2025
They always do a good job
12/14/2025
Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
COLUMBUS, OH
Courtney W|2026 Chevrolet Trax
Confirmed Sales Customer
12/11/2025
Overall great experience
FRANCKY POLONE
12/14/2025
Courtney, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Ronald C|2026 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Maintenance done in timely manner
12/15/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
PICKERINGTON, OH
Musen Y|2024 Chevrolet Corvette Stingray
Confirmed Service Customer
12/16/2025
I dropped off the car for first maintenance. The service manager told me that the car may not be ready until next morning, and loaners were not available that day. However, I needed to go to work that day. Josh got one of the service managers to drive me to work which was great! Excellent job to Josh and that service manager. Then, I picked up the car the next day.
12/17/2025
Musen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DELAWARE, OH
Gloriamaria Q|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/17/2025
Austin was great!!! You’re prices are crazy high!
12/18/2025
Gloriamaria, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Keith H|2020 GMC 1500 Sierra
Confirmed Service Customer
12/17/2025
I had a great experience at Mark Wahlberg Chevrolet of Worthington during my service visit on 12/15/2025. The service team was professional, friendly, and made the entire process smooth from check-in to completion. They clearly explained the work being done and kept me informed throughout the visit. My vehicle was serviced promptly, and I felt confident that it was in good hands. I appreciate the excellent customer service and would definitely recommend this dealership for vehicle service.
12/18/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Mark Wahlberg Chevrolet of Worthington. We hope to see you soon!
WESTERVILLE, OH
Vivian J|2015 Chevrolet Malibu
Confirmed Service Customer
12/19/2025
This is the 2nd time I have had work done other than an oil change and my engine light came on. Very upset with this because I have had no problems with my engine light. They did something with the coolant system and something else that cost me $690 and now have caused more problems with me trying to keep my car updated with service
12/24/2025
Vivian, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Shawn Loibman at (614) 885-5301 to discuss your concerns, as your satisfaction is of utmost importance to us.
COLUMBUS, OH
Sarah F|2019 Chevrolet Blazer
Confirmed Service Customer
12/11/2025
Welcoming. Professional. Attentive.
12/12/2025
Sarah, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
John M|2024 Chevrolet Equinox
Confirmed Service Customer
12/11/2025
Oil change. In an out with appointment. Minimal downtime on my part.
12/13/2025
John, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Cynthia C|2019 Chevrolet Equinox
Confirmed Service Customer
12/14/2025
It was a pleasure working with Duane Floyd, sales representative. This is the second time working with Duane and purchasing a car. This time, I bought a brand new Equinox. He is exceptional.
12/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Debbie S|2012 GMC Terrain
Confirmed Service Customer
12/17/2025
It was great
12/17/2025
Debbie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Sharon F|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/17/2025
Fast quality service
12/18/2025
Sharon, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LONDON, OH
Holly S|2018 GMC 1500 Sierra
Confirmed Service Customer
12/22/2025
Got my truck in pretty quick and everyone was really nice!
12/22/2025
Holly, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Praveen K|2017 Chevrolet Malibu
Confirmed Service Customer
12/22/2025
The service manager was courteous and answered all of my questions with great patience. The service was quick and I was fully informed as I waited in a comfortable area. Overall a great experience.
12/23/2025
Praveen, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEWIS CENTER, OH
Christopher C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/23/2025
Francky was wonderful to work with
FRANCKY POLONE
12/24/2025
Christopher, thank you for sharing your positive experience! We look forward to your next visit! Take care!
FREDERICKTOWN, OH
Terese F|2026 Chevrolet Suburban
Confirmed Sales Customer
12/24/2025
I needed a new suburban. My salesperson was Jay. He was easy to work with from start to finish. He took his time to explain everything and found the perfect car for me.
Jarred Haney
12/24/2025
Terese, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WORTHINGTON, OH
Tim C|2017 GMC Canyon
Confirmed Service Customer
12/24/2025
I purchased a used pickup truck , not from Whalburg Chevy. It came with one key. I went to two other dealers to purchase two spare keys with no success. Wahlburg ordered the keys had them to me in two days cut and programed. I had an addtional issue with the truck. The service people researched the problem explained it to me and scheduled my appointment. They were friendly ,knowledgeable and took care ofthe issue with my truck
12/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUBLIN, OH
Daniel B|2013 Chevrolet Cruze
Confirmed Service Customer
12/25/2025
This 2013 chevy cruz has had 4 thermostats put in it, 3 by Wahlberg's. The last one has only been in for 2 years. The tech said the car needed a fluid flush done, however, a fluid flush was done within the the last two years when the thermostat was replaced the last time. We bought this car from Wahlberg's 6/12/21 at 92K miles, new thermostat was put in by Wahlberg's 12/14/22 at 103K miles. The next thermostat was put in by Wahlberg's 12/18/25 at 129K miles. When we brought the car in this last time on 12/18/25, no issue with the heater hose, but then while working on the car, tech said heater hose started to leak and needed replace(just another $300) in repairs for the heater hose, that wasn't leaking when we brought it in! Amongst the not so great text messages from the Wahlberg team where commas were missing leading to the first set of many questions we had - as the first text message read the "water pump over flow bottle and thermostat needs replaced, along with servicing the coolant system. $2148 + tax". Of course our initial question was how in the world does it cost $2148 to replace a plastic over flow bottle and thermostat? When the last time we had the thermostat replaced it was only $751 along with the coolant flush! Then was told, sorry forgot to use proper grammar, needed a comma after water pump. Either Wahlberg's are getting really good at ripping their customers off, or the 2013 Chevy Cruze thermostat is a real issue and should be addressed by GM or Chevy or Wahlberg's? As I know 2 other friends of mine who own Chevy Cruze's, a 2013 and a 2016, they don't seem to have any thermostat issues...
12/29/2025
Daniel, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like the opportunity to address your concerns. Please reach out to our General Manager, Shawn Loibman, at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
ASHVILLE, OH
Maranda W|2026 Chevrolet Equinox
Confirmed Sales Customer
12/28/2025
I had a great experience at the dealership! My salesman Austin did a great job from the beginning until the end !
Austin Chapman
12/29/2025
Maranda, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. If you're ever in need of more help, please let us know!
BAINBRIDGE, OH
Wesley L|2026 Chevrolet Equinox
Confirmed Sales Customer
12/29/2025
The sales rep that I had was very thorough asked a lot of good questions about what I needed in a car as well as what I wanted in the car. He also helped me get the OnStar set up as well as helping get my phone connected
Joshua DeVore
12/29/2025
Wesley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Stephen V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
I am a slow mover as a customer. Andrew Hoban patiently worked with me as I possessed the advantages and disadvantages of a midsize pickup truck. He listened to my needs and showed me different trims options several times in 10 degree weather. He never pushed me to make a decision. When I began to shift back to a 1/2 ton pickup he worked diligently to match the trim to the options I desired. Then he located the truck for me at another dealership. I appreciated his availability, sales tone, and knowledge of various products. I come to him again for any future Chevrolet purchases.
Andrew Hoban
12/23/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Until the next time we meet, take care!
WESTERVILLE, OH
Jeffrey H|2026 Chevrolet Colorado
Confirmed Sales Customer
12/26/2025
Wet easy
FRANCKY POLONE
12/26/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SUNBURY, OH
Brad S|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
Great . People were nice.
12/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
POWELL, OH
Robin R|2020 Buick Encore GX
Confirmed Service Customer
12/29/2025
I was consistently being told the progress of my car having service. And I pleased with being told to use the dealership coupons.
12/30/2025
Robin, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
COLUMBUS, OH
William F|2023 Chevrolet Traverse
Confirmed Service Customer
1/2/2026
Quick in and out. Friendly counter people.
1/3/2026
William, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Dustin S|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/2/2026
Nick Piper was a great customer service individual. The part was on back order and he was sure to stay in touch. He is personable and you can tell he wants to do the right thing. I appreciate transparency, expedience, and a good customer experience. Thank you for all!
1/3/2026
Dustin, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Keith C|2019 Chevrolet Equinox
Confirmed Service Customer
1/5/2026
Nick the service writer was professional and friendly. He kept updated on the progress.
1/5/2026
Keith, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet of Worthington. Please let us know if there is anything else we can do for you; we are more than happy to help!
GALENA, OH
Alexa S|2022 Chevrolet Equinox
Confirmed Service Customer
12/31/2025
Great service and friendly people
1/1/2026
Alexa, we are so happy to read such a great review about Mark Wahlberg Chevrolet of Worthington! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
John K|2025 Chevrolet Trax
Confirmed Service Customer
12/31/2025
Everyone I encountered on your staff were very positive. Related to me as if I was the only customer that they had that day. I bought my car at the west side location, but I’m glad that I came to Wahlberg Worthington for my service needs.
1/1/2026
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again.
COLUMBUS, OH
Mark T|2007 Chevrolet Silverado
Confirmed Service Customer
1/1/2026
I will not come back.
1/2/2026
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to our General Manager Shawn Loibman at (614) 885-5301 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
WESTERVILLE, OH
Jordan S|2018 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Car was towed to the shop on a Tuesday and the appt was made for Wednesday. I was told it needed two new key fobs that would cost around $1100 with towing. I told them to do the work the following Monday. A week later the car still wasn’t done and then I was told it wasn’t the key fob but the battery module. That made more sense. I told them when they got the car that it was fine until we took the battery out and that’s when it wouldn’t start. They had it fixed in a day so why did it take two weeks to get my car back? Just frustrating when your daily driver is broke down and it didn’t seem like anyone took that into consideration!
1/2/2026
Jordan, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to our General Manager, Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
Westerville, OH
Hawanatu K|2016 Chevrolet Equinox
Confirmed Service Customer
1/5/2026
Thorough and fast.
1/6/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Joshua K|2025 GMC Yukon
Confirmed Service Customer
1/7/2026
Quick service in and out.
1/7/2026
Joshua, it is great to hear everything was done quickly and to your satisfaction! Thank you, and have a fantastic day!
GALENA, OH
Carl L|2019 Chevrolet Malibu
Confirmed Service Customer
1/7/2026
very expensive!!!!!!!!!!!!!!!
1/7/2026
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
WORTHINGTON, OH
Ryan C|2026 Chevrolet Traverse
Confirmed Sales Customer
1/7/2026
Speedy turn around time and friendly customer service.
JOSHUA HARRIEL
1/7/2026
Ryan, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTERVILLE, OH
Om R|2023 Chevrolet Traverse
Confirmed Service Customer
1/8/2026
Service chargr is more then what I aspect.
1/13/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager Shawn Loibman at (614) 885-5301 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Robert M|2018 Chevrolet Trax
Confirmed Service Customer
1/9/2026
It was nice visit. Was expensive at 402.00. With being on limited income.
1/10/2026
Thank you for taking the time to leave us your feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (833) 795-1059 when you have a chance. Thank you, and we look forward to hearing from you.
COLUMBUS, OH
Sherry R|2026 Chevrolet Equinox
Confirmed Sales Customer
1/10/2026
Great service
Austin Chapman
1/11/2026
Sherry, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTERVILLE, OH
Pete G|2019 Chevrolet Colorado
Confirmed Service Customer
1/10/2026
Good experience with on time and timely service. Lobby could use an update.
1/10/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW ALBANY, OH
Jessika H|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/11/2026
Austin was great. He made check in super easy and answered all my questions.
1/11/2026
Jessika, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
COLUMBUS, OH
Kathryn K|2019 Chevrolet Blazer
Confirmed Service Customer
1/11/2026
Nick (Stewart ?) was great to work with. He sent over a quote quickly and then communicated often between drop off and pick up. Glad to have my car back in great working condition! Thanks!
1/11/2026
Kathryn, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
VINCENT, OH
Kristin G|2022 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
Very nice people at the desk. I asked about any coupons and they were able to give me $5 off.
1/14/2026
Kristin, thank you so much for your positive comments about Mark Wahlberg Chevrolet of Worthington! We are always more than happy to assist you if anything else comes up. Take care!
COLUMBUS, OH
Betty B|2002 Chevrolet Astro Cargo Van
Confirmed Service Customer
1/7/2026
The service was good and I didn’t have to wait long.
1/8/2026
Betty, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Mark Wahlberg Chevrolet of Worthington
COLUMBUS, OH
Dana E|2017 Chevrolet Colorado
Confirmed Service Customer
1/8/2026
Friendly and prompt.
1/8/2026
Dana, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WORTHINGTON, OH
Cathy H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/10/2026
Only issue we had was with financial
Stephen Fout
1/11/2026
Cathy, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Matthew B|2026 Chevrolet Equinox
Confirmed Sales Customer
1/13/2026
Shane did a great job of explaining how things work in the equinox. Also getting to the number we needed to purchase the vehicle. In a year or so I will be going back to Shane for more business
Shane Mauger
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
COLUMBUS, OH
Lancaster B|2021 Chevrolet Traverse
Confirmed Service Customer
1/14/2026
Everything was effortless and well organized.
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
GAHANNA, OH
David M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/15/2026
Great service and the work was done on time. Thanks.
1/16/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mark Wahlberg Chevrolet of Worthington and we hope to see you again soon!
COLUMBUS, OH
Robert A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
Steve O did an excellent job from start to finish. Everyone I worked with was so helpful and kind as well
STEPHEN CALLUM
1/19/2026
Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! If you have any further questions, please give us a call. We're always happy to help!
CIRCLEVILLE, OH
Sue W|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/19/2026
I had a low tire pressure notification. I was able to get immediate service to take a nail out of the tire. I was able to use my GM card points to pay for it. It was a great way to solve an early morning problem. The dealership takes very good care of its customers.
1/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
COLUMBUS, OH
Kristine V|2024 Chevrolet Blazer EV
Confirmed Service Customer
1/19/2026
Easy to communicate through text. Car ready as agreed. Able to get an EV tire in one day
1/19/2026
Kristine, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GALENA, OH
Tiffany I|2025 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
Professional and timely
1/15/2026
Tiffany, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
PLAIN CITY, OH
Barbara N|2018 Chevrolet Traverse
Confirmed Service Customer
1/16/2026
Service was good and employees are knowledgeable. Friendly too.
1/17/2026
Barbara, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
Hilliard, OH
Scott C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/19/2026
Fantastic buying experience. I couldn't have had a better salesman. Joshua Harriel is great salesman.
JOSHUA HARRIEL
1/20/2026
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet of Worthington! We are always more than happy to assist you if anything else comes up. Take care!
DELAWARE, OH
Roberta C|2024 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Quick reliable service..always go over and above keeping customers updated on the status.of their vehicle
1/19/2026
Roberta, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLUMBUS, OH
Robert M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Wasn't happy with service can't wait till Eric is there
1/19/2026
Robert, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (833) 795-1059 when you can so we can address this situation directly. Thank you and have a great day.
WEST SALEM, OH